People Operations Specialist

Block is one company built from many blocks all united by the same purpose of economic empowerment. The blocks that form our foundational teams People Finance Counsel Hardware Information Security Platform Infrastructure Engineering and more provide support and guidance at the corporate level. They work across business groups and around the globe spanning time zones and disciplines to develop inclusive People policies forecast finances give legal counsel safeguard systems nurture new initiatives and more. Every challenge creates possibilities and we need different perspectives to see them all. Bring yours to Block.

The Role

We are looking for a People Operations Specialist to join our Americas Scaled Operations team. Reporting to the Global Scaled Operations Lead you will be hands-on and responsible for supporting the end-to-end employee lifecycle through thoughtful service delivery. You will play a key role in creating consistent high-quality people experience at scale by identifying process gaps streamlining workflows and applying an automation-first mindset to improve efficiency accuracy and employee experience. This role partners closely with cross-functional teams to ensure People Operations services are scalable well-documented and continuously improving as the business evolves.

You Will

• Provide employee lifecycle support globally by responding to employee and manager inquiries across all HR matters according to established service level agreements and best practices.
• Manage recurring onboarding-related activities including Right to Work verification I-9 reverification and onboarding coordination.
• Process and maintain accurate employee data in Workday for all employee changes and troubleshoot data discrepancies.
• Support mass data changes using EIBs ensuring time and accurate processing of employee data changes.
• Maintain and improve internal knowledge base content to support consistent and scalable service delivery.
• Identify operational challenges suggest improvements and contribute to the development of practical improvement plans.
• Apply an automation-first and AI-aware mindset by identifying opportunities to streamline manual workflows improve self-service and enhance People Operations processes.
• Develop subject matter expertise in assigned programs policies or processes aligned to supported service areas.

You Have

• 34 years of experience in Human Resources or People Operations supporting employee lifecycle processes in a scaled or high-volume environment.
• Proficiency in G-Suite Slack or other productivity tools.
• Ability to thrive in fast-paced operationally complex environments with competing priorities and tight timelines.
• Demonstrated ability to document maintain and continuously improve operational processes and knowledge resources.
• High ethical standards and sound judgment when handling confidential and sensitive employee information.
• Collaborative team player who is flexible proactive and willing to support the team across a variety of tasks and initiatives.
• Broad experience with software tools and systems including Workday operational experience.

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

While there is no specific deadline to apply for this role U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Required Experience:

IC