Donor Experience Officer
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Job Location:
Worcester, MA - USA
Yearly Salary:
$ 71800 - 75000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
JOB TITLE
Donor Experience OfficerLOCATION
WorcesterDEPARTMENT NAME
Leadership GivingDIVISION NAME
Worcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARY
The Donor Experience Officer (DXO) is a dynamic and results-driven communicator who is passionate about building relationships and supporting the growth of a generous community. Working as part of the Leadership Giving team the DXO will use digital communication tools to connect with donors express gratitude raise funds conduct research and engage non-financial supporters. The primary focus of this role is to retain and upgrade mid-level donors while also acquiring new donors from engaged non-donors. This is an Associate Director-level position with a portfolio of approximately 1500 people and a variety of responsibilities including donor engagement research and content creation.JOB DESCRIPTION
Donor Engagement and Solicitation: Engage and solicit donations from donors within a portfolio using digital communication tools to renew and acquire annual contributions.
Research and Reporting: Conduct research on donor groups using data and qualitative methods. Prepare and present findings to inform fundraising strategies.
Content Creation and Opportunity Curation: Develop and adapt fundraising content to fit different platforms and audiences ensuring it aligns with organizational goals.
Collaboration: Work closely with teams in Donor Relations Stewardship Communications and Annual Giving to ensure coordinated efforts. Ensure all communications reflect the universitys commitment to inclusion and stay consistent with the universitys brand.
Continuous Learning: Keep up to date with best practices in fundraising donor engagement and digital communications and apply new tools and tactics where appropriate.
Other duties as assigned by your supervisor.
Requirements:
0-3 years of relevant experience (fundraising sales communication or admissions). Education can substitute for some experience.
Bachelors degree required
Salary Grade 8: $71800 $75000 per year (depending on experience)
Salary is based on related experience expertise and internal equity; generally new hires can expect pay between the minimum and midpoint of the range.
FLSA STATUS
United States of America (Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin veteran statusor disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity collaboration inclusion problem solving innovation high performance and change is committed to maintaining a campus environment free of harassment and discrimination.
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
A WPI education has never been more relevant than it is today, because the demand for innovative thinkers who can solve problems on a global scale has never been greater.
