Sr. Technical Writer
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Job Location:
Golden Valley, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Sr. Technical Writer at Resideo you will create documentation that enables Resideos global audience to be successful with comfort safety security and energy efficiency products. You will have the opportunity to work with product development teams to research and publish online mobile and print formats for global audiences including professional installers homeowners and this role you will conduct interviews to define scope key audiences task list and technical requirements. You will author technical user installation maintenance and troubleshooting content; and validate test and deliver it according to the target audience and goal. Our Technical Writers track all phases of moving finished work into print production or web publishing. Useprinted documentation and responsive mobile content to create a user experience that guides homeowners and pros from opening the box through their installation to a rewarding smart home.
JOB DUTIES:
- Author and publish single-sourced mobile online print and embedded in-app performance support including installation and setup guides end user manuals technical bulletins and packaging used by technical professionals and homeowners.
- Collaborate with Engineering Product Management Support Project Management and Marketing to define documentation architecture requirements delivery format audiences and technical scope.
- Manages documentation plans schedules review and approval processes.
- Direct the work of illustrators creating assembly and wiring diagrams and product labels.
- Leverage a single-source authoring tool (MadCap) to define and use product-specific variables conditions and reuse strategy for online and print materials.
- Maintain product domain expertise in assigned HVAC plumbing or security systems.
- Ensure technical documentation meets international regulatory standards.
- Manage and implement documentation translations using AI tools.
- Ensure compliance with version control document testing approval workflows and other knowledge management best practices.
YOU MUST HAVE:
- 5 years of technical writing experience with demonstrated technical writing and editing skills.
- Experience writing and publishing rich media content for mobile applications.
- Experience using MadCap Flare or a similar multi-channel single-source authoring tool to create online and print-ready layouts.
- HTML CSS and structured content experience.
WE VALUE:
- Experience in the HVAC plumbing or security systems industry.
- Ability to independently manage multiple projects with moving deadlines
- Experience with DITA XML and AI.
- Proficiency with Adobe products including Adobe Photoshop Illustrator Framemaker and InDesign
- Proficiency creating graphics and diagrams.
- Formal project management experience.
- Ability to take initiative and work with limited direction in a matrix organization.
- Excitement to work in a collaborative team environment.
- Multilingual Skills
WHATS IN IT FOR YOU:
- Opportunity to have a direct impact on products and user experience selling to millions of homes and businesses worldwide.
- Be a part of a team that is creating a new vision for content creation services and consumption in an industry that is evolving towards a smarter home.
- Play a key role in driving a world where people are healthy happy safe and secure.
- Collaborate with high-performing cross-functional teams in an agile and intellectually stimulating environment.
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Required Experience:
Senior IC
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Resideo offers top-of-the-line home automation solutions to set up your best smart home system, including smart thermostats, security cameras and more.
