Sales Support Specialist (Medewerker Binnendienst)
Share
Job Location:
Roermond - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Company
DKSHs purpose is to enrich peoples lives. For nearly 160 years we have been marketing selling and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods Healthcare Performance Materials and Technology we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland DKSH is publicly listed and operates in 36 markets across Asia Pacific Europe and North America. We employ over 28000 specialists and produced net sales of CHF 11.1 billion in 2024.
Job Summary
Do you have a passion for customer support and sales administration in an international environment We are looking for a motivated and passionate colleague to join our team in Roermond Netherlands. As a Sales Support Specialist you will leverage your expertise in Sales Support and Customer Service effectively contributing to our dynamic team and make a real impact.
General Responsibilities
Order Processing:
- Accurately enter and process customer orders into the system
- Verify order details including pricing quantities and delivery information
- Coordinate with warehouse and logistics teams to ensure timely order fulfillment
- Monitor and track order status providing updates to customers as needed
Sales Support:
- Assist the sales team with preparing and sending quotes to customers
- Respond to customer inquiries via phone email and chat in a timely and professional manner
- Maintain and update customer records in the CRM system
Customer Service:
- Address customer complaints and issues escalating to the appropriate team member when necessary
- Provide product information and support to customers
Functional Skills and Knowledge
- Prior experience with import/export distribution in an international environment
- Excellent communication skills in Dutch and English both written and verbal
- Strong organizational skills and attention to detail
- Ability to multitask and manage time effectively in a fast-paced environment
- Customer-oriented with a positive attitude
- Team player who can work collaboratively with sales and other departments
- Proactive and willing to learn new skills
- Prior experience in customer service order processing and sales support with SAP knowledge as an added advantage
Why Its Great to Work at DKSH
At DKSH we are driven by a purpose that goes beyond the ordinary: enriching peoples lives. Through the products and services we provide DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: #LI-LF1
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
DKSH Spain distributes, markets, and sells high-quality products and brands, helping businesses in Spain develop and grow.
