Solar Programs, Senior Project Manager – Consumer Protection (Compliance) Remote US

Interested in joining a growing company where you will work with talented colleagues enhance a supportive and energetic culture and be part of the climate solution At Energy Solutions we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy carbon and water-use savings. Since 1995 weve harnessed that power to offer proven performance-based solutions for our utility government and institutional customers.

We are currently seekingaSolarProgramsSeniorProjectManager-ConsumerProtection(Compliance)tojoin our Distributed Energy Resources (DERs) a member of the DERs Department you will assist with driving customer participation in programs that incentivize the adoption of distributed and community energy is critical in driving our nations progress toward a decarbonized grid and you will play a material role in helping our team make this future a reality.

This position willreport tothe SeniorManagerofthe Consumer Protection team and willsupport our work as the Program Administrator for Illinois Shines. Illinois Shines is the statewide incentive program aimedat assistingpeople across Illinois tomoreaffordably transition to solar meet Illinois goal of having 100% of its energy come from renewable energy sources by 2050 it is imperative that consumers rights are protected when working with companies registered with the help our dedicated team with thisimportant rolein the clean energy transition!

Daily responsibilities include but are not limited to:

• Investigatingalleged violationsofIllinois Shines programrequirementsMakingrecommendations for informal mediation potential pre-disciplinaryand disciplinary action forapparentand/or confirmed Program violations based upon Programrequirements
• Timely draftingletters to entities allegedor confirmedto have violated Program requirements consistent with standard operating procedures
• Editing letters and disciplinary-related correspondence by other team members to ensure compliance with internal standard operating procedures and client expectations
• In collaboration with the Senior Manager ensuring the Consumer Protection teamfollows its internal processes for disciplinary actionandproactivelyidentifyingprocess improvements
• Identifying drafting and training team members on new procedures for disciplinary-related process improvements
• Identifyingtrends in consumer complaints and Program violations; recommending potential proactive measures to help promote Program compliance and reduce consumer protection violations;monitoringcorrective actions and compliance plans for entitiesconfirmed to have violated Programrequirements
• Maintaining clientrelationships serving as a trusted partner for our current and new clients
• Organizing and leading in-person meetings conference calls and collaboration sessions with client as well as program participants and customers
• Tracking deliverables milestones and following up with stakeholders and team members to ensure they are on task to complete action items
• Tracking key performance metrics and goals
• Participatinginand leadingcross-department meetings and discussion prioritizingand delegatingfollow-up itemstrackingand reportingprogress
• Effectively prioritizingand managingadditionalad-hoc requests and responsibilitiesin a fast-paced environment

Minimum qualifications:

• A bachelors degree
• A minimum of 8 years of relevant work experience in compliance consumer protection legal/paralegal regulatory auditing and/or quality control
• Strong writtencommunication skillsincluding editing/reviewing team members work
• Ability to trainstaff on professional writing
• Exceptional attention to detailin written deliverables
• Ability to interact professionally with clients and to serve as the primary point of client contact
• Demonstrated outstanding analytical and problem-solving skills including risk management and mitigation
• Extensive experience using Microsoft Office (Office365 SharePoint OneNote)
• A one page cover letter will be required explaining your interest in the company and the role(the use of AI is prohibited in the drafting)

Desired qualifications:

• Knowledge of solar policies terminologyand programs
• Experience with Salesforce

The salary range for this role is $92000$125000/annually with a target compensation of $106250/annually based on experience and qualifications

Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical dental and vision insurance other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

AI Use

At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on ones own skills knowledge and experience. To ensure the integrity and fairness of our interview process the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills knowledge and experience skills can truly shine.

Equal Opportunity Employer

Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.

Office Locations and a Remote Workforce

Energy Solutions operates as a predominantly remote workforce with offices insix different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location though in-office attendance requirements may vary by team. At this time we are not accepting applications from candidates residing in the following states: Delaware Kentucky Mississippi Montana Nebraska North Dakota and Wyoming.

Background Check Information

Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.

Reasonable Accommodations

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application interviewing and/or completing any pre-employment testing or otherwise participating in the employee selection process please email .

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