PAT Scheduling Supervisor FT

The Supervisor leads and supports departmental staff monitors performance and compliance and collaborates closely with anesthesia providers surgeons perioperative services nursing leadership and ancillary departments to reduce day-of-surgery delays and cancellations. This position plays a key role in optimizing patient flow enhancing the patient experience and ensuring regulatory and organizational standards are consistently met.

QUALIFICATIONS

• Registered Nurse (RN) with a valid state nursing license.
• Minimum of 2 years of nursing experience preferably in perioperative care surgical services or a related field.
• Experience in pre-admission testing patient education or post-operative care is highly preferred.
• Strong knowledge of medical terminology anatomy physiology and common pre-operative procedures.
• Ability to perform patient assessments collect and interpret diagnostic information and recognize potential complications.
• Excellent communication and interpersonal skills with the ability to work effectively in a collaborative healthcare environment.
• Proficiency with electronic health records (EHR) systems and Microsoft Office Suite.
• Compassionate patient-centered and able to provide high-quality care in a fast-paced setting.
• BLS (Basic Life Support) certification required; ACLS (Advanced Cardiovascular Life Support) certification preferred.

OCCUPATIONAL EXPOSURE

Category I exposure to blood borne pathogens frequent exposure to chemical hazards and may encounter radiation hazards.

RESPONSIBILITIES:

Job Responsibilities

1. Department Leadership & Supervision

• Supervise and support Pre-Admission Testing and Scheduling staff to ensure safe efficient and patient-centered operations
• Provide daily oversight of staffing workflows productivity and workload distribution
• Serve as a clinical and operational resource for staff addressing questions concerns and process barriers in real time
• Promote a culture of accountability teamwork professionalism and continuous improvement
• Participate in recruitment onboarding training and retention of departmental staff

2. Pre-Admission Testing (PAT) Operations

• Oversee all Pre-Admission Testing processes including medical history collection medication reconciliation patient education and pre-operative clearance coordination
• Ensure PAT assessments are completed accurately timely and in compliance with hospital policies regulatory requirements and surgeon/anesthesia protocols
• Coordinate with anesthesia providers surgeons nursing units and ancillary departments to resolve clearance issues and reduce day-of-surgery delays or cancellations
• Monitor PAT completion rates and intervene proactively to address gaps or delays

3. Surgical & Procedural Scheduling Oversight

• Oversee surgical and procedural scheduling processes to ensure accuracy efficiency and optimal use of operating room and procedural resources
• Ensure schedules are built in accordance with surgeon block times facility capacity staffing availability and case priority
• Collaborate with perioperative leadership to address scheduling conflicts add-ons and emergent cases
• Ensure scheduling documentation is complete accurate and communicated clearly to patients providers and departments

4. Patient Experience & Communication

• Ensure timely and professional communication with patients regarding testing requirements scheduling details preparation instructions and arrival times
• Address patient concerns or complaints related to PAT or scheduling in a timely and compassionate manner
• Promote patient understanding preparedness and satisfaction throughout the pre-operative process

5. Quality Compliance & Safety

• Ensure compliance with regulatory accreditation and hospital standards (e.g. CMS Joint Commission state regulations)
• Monitor adherence to pre-operative safety protocols including required testing documentation and consent processes
• Participate in audits quality initiatives and performance improvement activities related to pre-operative services
• Identify trends in errors delays or cancellations and implement corrective actions

6. Performance Monitoring & Reporting

• Track and analyze key performance indicators such as PAT completion rates cancellation rates scheduling accuracy and patient throughput
• Provide data reports and insights to perioperative and executive leadership as requested
• Utilize data to drive process improvement and support operational decision-making

7. Education & Staff Development

• Ensure staff competency through ongoing education skills validation and policy updates
• Coach and mentor staff to support professional growth and performance improvement
• Conduct performance evaluations and contribute to disciplinary actions when necessary in collaboration with leadership and HR

8. Collaboration & Process Improvement

• Collaborate with perioperative services anesthesia nursing leadership surgeons IT and administrative teams to streamline workflows
• Lead or participate in process improvement initiatives aimed at reducing cancellations improving access and enhancing patient flow
• Support hospital initiatives related to efficiency patient safety and patient satisfaction

9. Administrative & Operational Responsibilities

• Maintain departmental policies procedures and standard work documentation
• Assist with budgeting staffing plans and resource utilization as assigned
• Participate in leadership meetings committees and hospital projects related to perioperative and pre-operative services

PHYSICAL DEMANDS

1. Ability to stand walk and sit for extended periods.
2. Occasionally lift or move up to 25 pounds.
3. Must be able to handle stressful situations and respond to emergencies as needed.

WORK ENVIRONMENT

1. The Pre-Admit Testing Nurse will work in a clinical or hospital setting.

2. Shifts may vary depending on the facilitys needs including day evening hours.

Required Experience:

Manager