French Speaking Customer Support Agent

Namur - Belgium

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Support Agent (On-site Porto)

Were hiring Customer Support Agents to join an international customer service operation supporting telecom products and services. This role is for candidates who enjoy helping people solving problems and working in a structured team-oriented environment. No previous experience is required full training is provided.

Youll assist customers across multiple channels with topics such as subscriptions billing inquiries technical troubleshooting and general account questions ensuring a smooth and positive customer experience on every interaction.

How to Apply

Send your CV to or Use Application Form

What youll do

Handle incoming customer calls and service requests
Welcome and guide customers with clarity and professionalism
Provide personalized solutions based on customer needs
Accurately document interactions using internal systems
Collaborate with teammates to maintain service quality

Requirements

Native or C2 level French
Good communication skills and customer-focused mindset
Comfortable with rotating schedules (MonSat 7:0019:00)

Offer

Base salary: 930 x14
Meal allowance: 9/day
Performance bonus (up to 100 x12)
Private health insurance after 4 months
Transportation reimbursement (up to 40)

Customer Support Agent (On-site Porto) Were hiring Customer Support Agents to join an international customer service operation supporting telecom products and services. This role is for candidates who enjoy helping people solving problems and working in a structured team-oriented environment. No pr...