Location: Verdun Beirut Lebanon
Industry: Fitness Boutique / Wellness
Role Overview
The Front Desk Officer is the first point of contact for members and visitors. The role is responsible for delivering a welcoming experience handling registrations and bookings managing inquiries and supporting daily front desk operations to ensure smooth service and high customer satisfaction.
Key Responsibilities
- Welcome members and guests in a friendly and professional manner
- Manage class bookings memberships and appointments
- Handle phone calls messages and walk-in inquiries
- Process payments and issue receipts when required
- Maintain accurate member records and schedules
- Support sales of memberships packages and retail items
- Coordinate with trainers and management on daily schedules
- Ensure reception area is clean organized and presentable
- Handle basic administrative tasks and reporting
Requirements
- Previous experience in customer service or front desk roles (preferred)
- Fluent in English
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer and booking system skills
Location: Verdun Beirut Lebanon Industry: Fitness Boutique / Wellness Role Overview The Front Desk Officer is the first point of contact for members and visitors. The role is responsible for delivering a welcoming experience handling registrations and bookings managing inquiries and supporting dail...
Location: Verdun Beirut Lebanon
Industry: Fitness Boutique / Wellness
Role Overview
The Front Desk Officer is the first point of contact for members and visitors. The role is responsible for delivering a welcoming experience handling registrations and bookings managing inquiries and supporting daily front desk operations to ensure smooth service and high customer satisfaction.
Key Responsibilities
- Welcome members and guests in a friendly and professional manner
- Manage class bookings memberships and appointments
- Handle phone calls messages and walk-in inquiries
- Process payments and issue receipts when required
- Maintain accurate member records and schedules
- Support sales of memberships packages and retail items
- Coordinate with trainers and management on daily schedules
- Ensure reception area is clean organized and presentable
- Handle basic administrative tasks and reporting
Requirements
- Previous experience in customer service or front desk roles (preferred)
- Fluent in English
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer and booking system skills
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