GENERAL RESPONSIBILITIES

• Executes company policies procedures and changes to ensure sustainable and cost-effective use of staffs time supplies equipment and processes.
• Plans develops and implements strategy for operational management at facility to meet performance safety timelines and budget requirements (i.e. labor supplies and chemicals).
• Work closely with management employees customer and regulatory agencies to ensure all Safety guidelines are trained monitored enforced and documented.
• Ensure the accurate and timely reporting of all labor hours on a daily basis as per company policies.
• Maintain all pertinent records reports and paperwork as needed.
• Revision and creation of Standard Operating Procedures (SOP) for account.
• Attends all meetings that have an impact on improvement planning and effectiveness.
• Maintain cleaning supply inventory.
• Develops and recommends continual facility and equipment improvements and cleaning procedures.
• Maintain profitability of all account ensuring labor hours and dollars are within established budgets.
• Maintains availability to respond 24/7 to Shift Supervisors cleaners customers etc.
• Supports all company programs and directives.
• Completes training courses as required.
• Other tasks or duties as assigned by direct supervision.

CUSTOMER MANAGEMENT RESPONSIBILITIES

• Interface with customer to meet daily requests project plan create and disperse required reports and participate in requisite plant audits.
• Respond quickly and appropriately to all customer concerns or complaints; take full responsibility to ensure the customer receives closure on all issues and inquiries.
• Helps complete deliverables in clients agreement and statement of work to highest possible standards.
• Maintain profitability of account ensuring labor hours and dollars are within established budgets.
• Performs quality assurance inspections to ensure all work has been completed in compliance with specific scope of work.

EMPLOYEE MANAGEMENT RESPONSIBILITIES

• Ability to provide on-the-job training performing duties of janitor while new hire shadows.
• Oversees the hiring disciplinary and review processes and termination of all cleaners to provide a trained service-oriented team.
• Manage any employee relations or performance issues quickly and appropriately; Document and report to management or HR.
• Enforce all safety policies and procedures; immediately report and investigate accidents.

SUPERVISORY RESPONSIBILITIES

• 5 years of experience working in commercial cleaning.
• Minimum 2 years progressively increasing experience in the janitorial industry preferred.
• Excellent attention to detail.
• Working knowledge of Microsoft Office; Word Excel and Outlook.
• Willingness to work a variable schedule to include day evening and night shifts.
• Willingness to travel.
• Valid drivers license.

• Strong professional written and verbal communication skills in English. (Spanish is a plus)
• Proactive and energetic personality.
• Excellent planning organizational and time management skills with minimum supervision.
• Ability to work against deadlines and handle multiple projects at once.
• Ability to effectively interact with personnel at all organization levels.
• Desire to contribute to the success of the Company.
• Dedicated hardworking and innovative