Associate, Utility Services

Fort Washington, MD - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Link Logistics Real Estate (Link) is a leading operator of warehouses and business parks specializing in last-mile logistics real estate. Established by Blackstone in 2019 the company connects consumption technology and the supply chain across its portfolio which spans half a billion square feet. We leverage our scale proprietary data and insights and foundational focus on sustainability to drive success for our customers businesses and deliver value for our stakeholders. We put our people customers and communities first and find ways to make a conscious positive impact where we live and work. Every day we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

The Associate Utility Services is a key contributor to Links commitment to operational excellence and customer-first service. The position supports the management and optimization of utility and telecom operations across the organization by ensuring accurate account management timely service resolution and strong vendor partnerships.

RESPONSIBILITIES:

Proactively administer and reconcile utility accounts to ensure precision compliance and uninterrupted service.
Champion timely payments and maintain robust processes for utility accounts that safeguard operational continuity.
Foster collaborative relationships with telecom providers to deliver consistent high-quality service aligned with Link standards.
Monitor utility and telecom provider performance metrics including cost trend and usage patterns and provide actionable feedback to drive continuous improvement and innovation
Supports Utility Services colleagues by utilizing Links ticketing system to log track and manage service requests across multiple regions in alignment with established service-level agreements (SLAs).
Work closely with internal teams to identify process efficiencies and support cost-saving initiatives. Participate in projects aimed at streamlining workflows and improving service delivery.
Participate in cross-functional projects aimed at improving efficiency and reducing costs.
Contribute forward-thinking ideas to optimize processes and deliver sustainable scalable solutions

QUALIFICATIONS:

Bachelors degree in Business Finance Real Estate or related field preferred.
12 years of experience in utility management property operations property management or related field (internship experience considered).
Strong organizational skills with attention to detail.
Excellent communication and problem-solving abilities with a customer-first mindset.
Proficiency in Microsoft Office Suite; experience with Yardi Salesforce or utility bill management systems a plus.
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
Collaborative and eager to learn with a commitment to growth and operational excell

EEO Statement

The Company is an equal opportunity accordance with applicable law we prohibit discrimination against any applicant employee or other covered person based on any legally recognized basis including but not limited to: veteran status uniformed servicemember status race color caste immigration status religion religious creed (including religious dress and grooming practices) sex gender gender expression gender identity marital status sexual orientation pregnancy (including childbirth lactation or related medical conditions) age national origin or ancestry citizenship physical or mental disability genetic information (including testing and characteristics) protected leave status domestic violence victim status or any other consideration protected by federal state or local law. We are committed to providing reasonable accommodations if you need an accommodation to complete the application process please email .

Required Experience:

RESPONSIBILITIES:

Proactively administer and reconcile utility accounts to ensure precision compliance and uninterrupted service.
Champion timely payments and maintain robust processes for utility accounts that safeguard operational continuity.
Foster collaborative relationships with telecom providers to deliver consistent high-quality service aligned with Link standards.
Monitor utility and telecom provider performance metrics including cost trend and usage patterns and provide actionable feedback to drive continuous improvement and innovation
Supports Utility Services colleagues by utilizing Links ticketing system to log track and manage service requests across multiple regions in alignment with established service-level agreements (SLAs).
Work closely with internal teams to identify process efficiencies and support cost-saving initiatives. Participate in projects aimed at streamlining workflows and improving service delivery.
Participate in cross-functional projects aimed at improving efficiency and reducing costs.
Contribute forward-thinking ideas to optimize processes and deliver sustainable scalable solutions

QUALIFICATIONS:

Bachelors degree in Business Finance Real Estate or related field preferred.
12 years of experience in utility management property operations property management or related field (internship experience considered).
Strong organizational skills with attention to detail.
Excellent communication and problem-solving abilities with a customer-first mindset.
Proficiency in Microsoft Office Suite; experience with Yardi Salesforce or utility bill management systems a plus.
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
Collaborative and eager to learn with a commitment to growth and operational excell

EEO Statement

Required Experience: