Division of Child Support Services (DCSS)
1789 West Jefferson Street Phoenix Arizona 85007

Salary: $100100.00

Grade: 24

Closing Date: February 4 2026

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

The DES Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Senior Business & Operations Manager (Administrative Services Officer 5) with the Business Operations Administration. This position provides high-level leadership and direction to execute financial operational and strategic initiatives for the Division.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

- Assist with the oversight and management of the Divisions accounting finance data analytics information and reporting; accounts payable; contracts; purchasing facilities and/or State Disbursement Unit/Clearinghouse.
- Analyze performance plan organize and assign work establish priorities and assure that realistic completion schedules are developed documented and communicated to all stakeholders.
- Work with senior leadership to identify and avoid liabilities that may place federal incentives at risk and/or compromise service for clients.

Knowledge in:
- Federal and State laws rules regulations policies procedures goals and responsibilities.
- Extensive knowledge of department/agency regulations and operating procedures.
- Internal control structures.
- Analysis auditing review and evaluation tools.
- Reference materials such as federal regulations financial research methodologies management and supervisory techniques and team motivation.

Skills in:
- Strong facilitation and active listening skills.
- Managing and balancing a wide variety of management and administrative functions.
- Supervision including interpersonal skills and imparting knowledge to others.
- Being collaborative and flexible with a strong service mentality.
- Critical thinking detail oriented and analytical skills.

Ability to:
- Summarize analyze and interpret large amounts of complex information.
- Plan coordinate analyze and establish priorities across multiple assignments.
- Manage coach mentor and counsel a diverse group of professionals.
- Exercise a high degree of discretion and independent judgment.
- Make daily business operational decisions and recommendations.

The ideal candidate for this position will have:
- Bachelors Degree in accounting finance economics business public administration or related field OR
five (5) years of professional experience in related fields including social service programs human service fields or other public policy.
- A minimum of two (2) years of supervisory experience in a related field.
- A valid Arizona drivers license.

- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
- Arizona Level One Fingerprint Clearance Card.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Jeremy Einwalter at or .

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation.