Business Process Reengineering

Job Title: Business Process Reengineering

Location: Lansing MI (Hybrid)

Duration: 12 Months Contract with possibility to extension

Interview Mode: In Person

Job Description:

Top Skills & Years of Experience:

- Application and Business Process SME (Subject Matter Expert) with experience in Business Analyst and Systems Analyst roles - 12 years

- Azure DevOps (Pipelines/and tracking various types of work items using various types of views) - 10 years

- Agile Methodologies - 10 years

- SEM/SUITE Methodologies - 10 years

- System Security Plans(SSP) NIST Controls and Authority To Operate(ATO) Processes - 5 years

Job Title: Senior Business Process Reengineering Specialist(BPRS)

Objective

DTMB is seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert(SME) for five long-standing web applications built on .NET SQL Server Teradata. The BPRS will systematically analyze current-state business processes application behavior and data flows to identify gaps that impact efficiency risk compliance and service delivery. The role is responsible for making decisions with the consent and guidance of DTMB management designing and implementing future-state (to-be) processes and system improvements that deliver measurable outcomes.

Key responsibilities include:

• Develop a comprehensive understanding of five web applications including their underlying architecture business functions workflows and data flows.
• Provide ongoing maintenance and operational support (KTLO) as well as support for new initiatives and enhancement projects.
• Analyze current-state processes and system designs and design develop and implement future-state processes and workflows to improve efficiency scalability compliance and service delivery.
• Facilitate cross-functional working sessions with architects developers business analysts QA business stakeholders and security teams to establish shared understanding resolve ambiguity and enable informed decision-making.
• Elicit document and translate clear complete and testable business requirements for both technical and non-technical stakeholders.
• Create update and maintain process system and training documentation in alignment with SEM/SUITE standards.
• Work closely with the Project Manager-or independently when required-to guide and oversee effective use of Azure DevOps (ADO) for agile planning backlog management delivery tracking and reporting.
• Define measurable success criteria and ensure alignment between business units and DTMB in support of operational and strategic objectives.
• Provide oversight coaching and training to business analysts developers QA staff and subject matter experts tailoring guidance to business needs.
• Lead application modernization initiatives including the incremental transformation of legacy systems.

Qualifications:

• Extensive experience in business analysis systems analysis testing documentation training and service delivery.
• Proven ability to analyze and design current-state (as-is) and future-state (to-be) process models and workflows.
• Proficiency in developing process workflow and data-flow diagrams
• Strong experience creating system and functional documentation test cases covering multiple scenarios and training materials in alignment with SEM/SUITE standards.
• Demonstrated experience leading full-scale projects through planning execution and delivery.
• Proven success in modernizing legacy systems and transitioning them to contemporary framework.
• General knowledge SQL Server Teradata and Azure DevOps.
• ITIL certification(or equivalent)
• Familiarity with Lean and Six Sigma concepts as applied within IT delivery application modernization and system-supported business processes
• Familiarity with ITIL-bases service management practices in the context of application operation and change management