Business Process & Automation Specialist
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Job Summary
Job Information
Job Title:Business Process & Automation Specialist
Job Requisition ID:79277
Ministry:Jobs Economy Trade and Immigration
Location:Edmonton
Full or Part-Time:Full Time
Hours of Work:36.25hours per week
Permanent/Temporary: Permanent
Scope:Open Competition
Closing Date: February 5 2026
Classification: Program Services 3
Salary: $2849.89 to $3738.14 bi-weekly ($74382 - $97565/year)
The Ministry of Jobs Economy Trade and Immigration (JETI) focuses on growing and diversifying Albertas economy attracting and developing a skilled workforce and ensuring safe fair and healthy workplaces. The ministrys responsibilities include supporting Albertas entrepreneurs and employers promoting trade and investment and assisting with workforce development.
To learn more about the Ministry please click here: Strategic Performance and Innovation (SPI) Branch established as part of the Finance and Corporate Services division strengthens corporate performance efficiency innovation and accountability by integrating data technology service design and change management expertise to enable evidence-based decision-making and continuous improvement across the department.
Role Responsibilities
Reporting to the Manager Operational Excellence and Digital Transformation the Business Process & Automation Specialist is responsible for analyzing and documenting business processes identifying inefficiencies and recommending technology-enabled solutions aligned with organizational priorities. The position leads initiatives that incorporate artificial intelligence cloud computing and business process mapping to enhance efficiency accuracy and service delivery. The role is responsible for:
Operational Excellence
Support cross-functional operational excellence projects focused on improving operational efficiency quality and scalability by applying structured operational excellence methodologies (e.g. Lean Six Sigma) to identify opportunities for process improvement and automation.
Facilitate process documentation sessions with business stakeholders to document current state processes and identify inefficiencies redundancies and improvement opportunities.
Aid in the collection analysis and visualization of project-related data to establish baselines measure process performance and track improvement outcomes to inform continuous improvement and strategic decision-making.
Technology Integration
- Identify and implement opportunities for automation or where required collaborate with technical teams (e.g. Technology and Innovation) to implement process automation solutions.
- Provide expert advice on the adoption of technology and technical solutions such as artificial intelligence and cloud computing to modernize business processes and enhance operational efficiency.
Stakeholder Engagement
- Collaborate with JETI and cross-ministry partners to implement automation tools and digital transformation initiatives aligned with organizational goals.
- Provide ongoing advice and support to program areas following the implementation of process improvements and technologies.
- Facilitate effective communication and coordination with stakeholders to ensure alignment of business process changes and operational objectives.
Program Development
- Contribute to the creation of program management frameworks that guide the implementation of tools and technologies.
- Lead change and training strategies for new initiatives.
Please click on this link to view the job description for this position.
Qualifications
Required:
University graduation in a related field such as Business Administration Management Information Systems plus two years of progressively responsible related experience or equivalent as described below.
Equivalency: Directly related education or experience is considered on the basis of one year of education for one year of experience or one year of experience for one year of education.
Assets:
- Experience in business process analysis process improvement automation or project management is required.
- Strong analytical communication and stakeholder engagement skills.
- Proficiency in process mapping tools automation technologies and Microsoft Office Suite.
- Knowledge of change management principles and best practices.
- Experience with data analysis reporting and digital transformation is considered an asset.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
There is one (1) permanent full-time position working 36.25 hours per week Monday to Friday.
Location: Edmonton Alberta
The final candidates for this position will be asked to undergo an academic check references provide a suitable security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service - Service Pension Plan (PSPP) - .
- Alberta Public Service Benefit Information - learning and development - Alberta Public Service Careers tool .
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies: How To Apply
Adapt and respond quickly to changing priorities and emerging issues.
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles for more information.
In your resume please include dates (including months and years) associated with all education and work experience. For example January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process please contact Sam Thomasmathewat
Required Experience:
IC
Key Skills
- Controlling Experience
- Distributed Control Systems
- Pardot
- Crystal Reports
- Marketing Automation
- Salesforce Marketing Cloud
- Warehouse Management
- HubSpot
- Responsys
- Email Marketing
- Leadership Experience
- Programmable Logic Controllers
