Warranty Administrator Pro Elite
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Duval Ford is seeking an experienced Warranty Administrator to join our Ford Pro Elite team. If youre skilled at diagnosing and repairing vehicles take pride in high-quality workmanship and enjoy working in a fast-paced team-oriented environment this is the perfect opportunity for you.
We are a family-owned dealership committed to integrity exceptional customer service and positively impacting the lives of our employees and customers. Join a team where skilled professionals can thrive and build a long-term career.
- Strong organizational and record-keeping skills.
- Excellent communication and customer service abilities.
- Attention to detail and accuracy in documentation.
- Proficiency in office software including Microsoft Office Suite.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or obtains authorization to write them off.
- Follow-up on payment of outstanding claims.
- Files and maintains all service records as required by thewarrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and conduct.
- Maintains a neat work area.
- Validdrivers license
- Ability to pass background check MVR check and drug test
- Authorized to work in the U.S. and complete Form I-9 within 3 business days
Benefits
- Competitive pay based on experience and skill
- Health dental and vision insurance
- 401(k)
- Paid time off and holidays
- Employee vehicle discounts
- Opportunities for career growth
Duval Motor Company is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Service Advisor Duval Ford is seeking an experienced, customer-focused Service Advisor to join our team. In this role, you’ll greet customers, manage service ap...
