ServiceNow Technical Consultant (SeniorMedior)
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Job Scope/summary
What the position offers you:
To support our growth in the ServiceNow Business Group in the Belgium we are looking for ServiceNow Technical Consultants who can straddle both business requirements and technology implementations to deliver ServiceNow solutions.
The Technical Consultant is one of the core components in all our implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow including configuration tailoring and coaching to meet their unique business requirements. We are seeking for highly motivated individuals who are looking for an opportunity to join an established but still fast-growing organization.
Job Specifics/responsibilities:
Design and shape the technical architecture of the ServiceNow platform and support complex development approaches in collaboration with business analysts and functional consultants.
Act as trusted Technical Advisor/Expert.
Implement functionalities to meet customer requirements using the front-end and back-end capabilities on the ServiceNow platform.
Implement integrations between ServiceNow and external systems whether on cloud or on premise (ex: SSO SAP other ITSM applications etc.) using technologies like SOAP and REST Webservices JDBC LDAP etc.
Produce technical documentation.
Working Relationships:
As technical consultant you could be individual assigned with clients or working in teams together with direct DXC colleagues and very likely with colleagues from other DXC countries. You will be working with different people at clients to help them with their ServiceNow challenges and successful implementations. You will be working with:
DXC:
ServiceNow Solution Consultants
Business Analysts
Project Managers
ServiceNow Architects
Other ServiceNow Technical Consultants.
Clients:
Main stakeholders such as Product Owners Customer Subject Matter Experts and customer architects.
Customer developers and IT technical staff.
ServiceNow support team and Technical Experts.
What You Bring With You
Education (degree) and professional experience required:
Bachelor/masters degree in business computer science or related field preferred or equivalent combination of education and experience
Relevant work experience within the ServiceNow platform (GRC/IRM ITOM HRSD SecOps and/or other topics)
Experience in consulting external customers.
Knowledge of ITSM and agile ways of working frameworks like DevOps IT4IT ITIL
Technical Skills
(Strong) experience in the full life cycle of Software Development from business requirements analysis to solution design testing and go-live.
Experience in system performance analysis and documentation.
Experience on technical implementations of various ServiceNow modules.
Mastering web technologies like JavaScript AJAX HTML AngularJS with ServiceNow.
Scripting proficiency in ServiceNow Client Scripts Business Rules UI policies Access Control Validation Scripts background scripts.
Expertise in creating and configuring tables forms lists reports workflow editor email notifications and managing data under ServiceNow support & administration.
Expertise in writing test plans test scripts test cases and generating reports in defect report tools from the market.
Personal Skills And Qualities
Strong personal commitment to quality service
Good to have experience dealing with technical end-users in a service-oriented role.
Highly focused on customer satisfaction
Ability to switch between multiple tasks/projects/contexts.
Curious and self-learner
Ability to assume leadership and work without direct supervision.
Strong interpersonal communication skills and like working with customers in problem solving mode.
Capacity to travel which will be necessary but is not integral to this position.
Fluent in Dutch or French and English.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
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Required Experience:
Senior IC
Key Skills
- APIs
- Presentation Skills
- SOAP
- .NET
- AI
- ServiceNow
- J2EE
- Jdbc
- Java
- XML
- Oracle
- Ant
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
