Assistant Supervisor, Revenue Cycle

The Assistant Supervisor-Revenue Cycle performs various administrative and supervisory duties for their assigned area of the department for the purpose of driving departmental AR performance. These duties can be classified as personnel performance management and training as well as revenue cycle AR performance management.

Within personnel performance management he/she assists the department supervisor with monitoring employee performance mentoring and coaching employees training and assisting employees as needed and administering performance improvement and progressive discipline when needed.

AR Performance tasks include monitoring real-time production of assigned staff members as well as compliance with federal and state coding and billing policies and procedures. Assist staff with AR account resolutions including managing investigations with payors for system claim appeal and denials

DUTIES & RESPONSIBILITIES:

• Maintain provider payor enrollments and revalidations; including Medicare Medicaid Medicaid Managed Care etc.
• Maintain provider enrollments for ERA and EFTS for payors via various portals and websites
• Serve as department administrator for payor portals and enroll/ disenroll department employees in various payor portals
• Direct and indirect oversight of front line employees performance. This can be done by direct observation in the department setting performing account audits or system reports. May direct department operational decisions when necessary and appropriate for assigned area. Assists Department Supervisor with documentation and delivery of quarterly check-in to employees on their team. Ability to train and supervise employees including coaching and correcting employee behavior as needed and seeking guidance as necessary from department management team. Assist department supervisor with employee training and Plan of Action development as needed.
• May participate in Agency improvement projects on various levels (i.e. member of charter group work team involving employees in the improvement process) and keeps employees informed of the processes.
• Ability to handle complex AR/Claim problems including coding denials cash posting with the ability to make quick and accurate decisions. Ability to deal courteously and professionally with the public insurance companies partners and internal employees.
• Assists and fills in as the Department Supervisor. Duties to include managing daily scheduling needs adjusting employees schedules to meet needs of the department to maintain staffing and production levels.
• Responsible for supervision of day-to-day production and quality standards of department employees in assigned area. Responsible for interpreting department agency and payor policies guidelines and procedures for employees. Responsible for the implementation of departmental agency or payor policy guidelines and procedure updates.
• Responsible for assisting in ensuring the department meets the established monthly cash goal.
• Assists with initial troubleshooting of EPCR and Tritech needs. Documents various IT issues utilizing service desk platform.

EDUCATION/EXPERIENCE:

• High School Diploma or GED required.

• Minimum of 2 years of relevant experience required.

• 35 years of healthcare billing experience preferred including governmental payors denial management and coding.

• 35 years of EMS billing experience preferred.

SPECIAL WORKING CONDITIONS: Individual must not be excluded from filing claims to any federal or state government payor. Individual must maintain a clean credit report.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit for prolonged periods maintain hand and finger dexterity view a computer screen for extended periods listen to and comprehend instructions sustain concentration for tasks requiring attention to detail and occasionally reach stoop kneel stand walk crouch or crawl. While performing the duties of this job the employee may be required to lift or carry light objects up to 25 pounds

Interested applicants must complete the online application and upload a resume to be considered for this position. Applications will be accepted until this position is filled.

SALARY RANGE. $31.82/hr; additional based on relevant experience

If you have any further questions please contact MEDIC Recruitment at

Required Experience:

Manager