We are currently seeking a motivated and customer-focused Call Center Agent to join our team in Lawrence MA. This role is ideal for individuals who enjoy assisting others communicating clearly and working in a structured professional environment. As a Call Center Agent you will be a key point of contact between the company and its clients ensuring a positive and reliable experience.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information about services and assist customers with inquiries
Resolve customer concerns efficiently while maintaining high service standards
Document calls and customer interactions clearly and accurately
Follow company procedures and communication guidelines
Collaborate with team members to meet performance and service goals
Additional Information :
Competitive salary ($42000 $46000 per year)
Opportunities for professional growth and internal advancement
Supportive and structured work environment
Skill development in communication customer service and problem-solving
Stable full-time position with consistent schedule
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more