Assistant Store Manager I

The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coachs standards and competencies are top of mind. Theyserve as a true utilitarian player; possessing the ability to adapt to all roles within the stores environment.

Sampleoftasksrequired ofrole:

SALES

• Understandsorganizationalobjectivesand makesdecisionsinpartnershipwiththeStoreManagerthatalignwith Companyprioritiesandvalues
• Developsalesstrategiesinitiativesandgrowthacrossallcategories;communicates goalstotheteamtracksstoresperformance at alltimesandachievessales
• ProductivityManagement:holdsthe managementteamaccountableforpersonalproductivityandmanagementcontribution
• Developsclientelingstrategy;implementsandmonitorsover timetoachievebusinessgoalsandobjectivesinpartnershipwiththe Store Manager
• Understandschangesinmarketwithpotentialimpactonbusinessperformanceandsupportstheexecutionofsalesstrategies/tactics
• Bringsbest selfto workthroughCoachsGuidetoStyle;ensuresallassociatesfollowexpectations
• Actsasbrandambassadorinthemarket/malltodriveloyaltyandbusiness()
• Resolvescustomerissuesina timelymanner whilebeingsolution-orientedandforwardthinking;partnerswiththe Store Manager and/or District Manager asneeded
• Developteamtobuildlong-termrelationshipswithcustomerstodrivebusiness
• Takesinitiative; hasahighlevelofownership andaccountabilityforresultsofselfandothers
• WorksdirectlywiththeStore/DistrictManagerto protectanddrivetheneedsofthebusiness
• Ensuresalldailytasksarecompletedwithoutnegativelyimpactingserviceof Coachstandards
• Approacheschallengesindirectandtimelymannerandtakesactiontocoursecorrectinthemoment whenappropriate
• Buildstrustingrelationships withpeersandteam;actsasadvocatefortheBrand
• Welcomesfeedbackandadaptsbehaviors;creatingshortandlong-termgoalstoachievepersonal metricsand store performance
• Delegatesandempowersothers
• Createsenthusiasmandpositivityforasharedvisionandmission
• Recognizesandvaluesindividualperformance

OPERATIONS:

• Evaluatesperformanceofallteammembersandprovidesconsistentandtimelyfeedback;createsandmodifiesactionplansforthecontinuousdevelopmentinpartnershipwiththeStoreManager
• Resolvesperformanceproblemsusingappropriatecommunicationcoachingandcounselingtechniques
• AdherestoallretailpoliciesandproceduresincludingPOS andOperations
• Leverages/ understandsCoachstoolsandtechnologytosupportServiceandOperationsofstore
• Recruits interviews on-boards and works closely with Store Manager on strategies to maintain top-talent;whilecreatinga talentbench
• Managesdailyoperationaltasks accordingto Coachstandardsincludingsellingandserviceexpectationsoperationspayroll humanresourcesand lossprevention
• Demonstratesstrongbusinessacumen;strategicallyforecastsinpartnership withStoreManagerplansandbudgetsto theneedsofthebusiness( staffingschedulingmerchandising)

• InteractsandcommunicateswithLeadSupervisorandStoreManager
• Maintainsinteriorandexterior upkeepofbuildingwithpartnershipfromthecorporateoffice;communicating needstoensureesthetic and safetyrequirementsaremet
• AdherestoallretailpoliciesandproceduresincludingPOS andOperations
• LeveragesandunderstandsCoachstoolsandtechnologytosupportServiceandOperationsofstoreCompetenciesrequired:
• DriveforResults: . Steadfastlypushesselfandothersforresults.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and customers in mind. Establishes and maintains effective relationships with customers and gains theirtrustandrespect.

• Creativity: beseenasoriginaland value-added inbrainstorming settings.

• Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside -tensionsituationscomfortably.

• LearningonTheFly:Learnsquicklywhenfacingnewproblems. Arelentlessand versatile . Analyzes both successes and failures for cues to improve experiments and will try anything to findsolutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure ofanything.

• Perseverance:Pursueseverything uponanythingbeforefinishing especiallyinthe face ofresistance or setbacks.

• DealingwithAmbiguity:Caneffectivelycope having the total picture. Does not get upset when things are up in the air. Doesnt have to finishthingsbeforemovingon. Cancomfortablyhandle riskanduncertainty.

• StrategicAgility:Seesaheadclearly;cananticipatefutureconsequencesandtrendsaccurately;hasbroadknowledge and perspective; is future oriented; can articulately paint credible pictures and visions ofpossibilitiesand likelihoods;cancreatecompetitive and breakthroughstrategiesand plans.

• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit inhis/herteam;shares winsandsuccesses;fostersopendialogue;letspeoplefinishandberesponsiblefortheirwork;defines successintermsofthewholeteam;createsafeelingofbelongingintheteam.

• Managerial Courage: Doesnt hold back anything that needs to be said; provides current direct completeandactionablepositiveandcorrectivefeedbacktoothers; letspeopleknowwheretheystand;facesuptopeople problems on any person or situation (not including direct reports) quickly and directly; is not afraidto take negative actionwhennecessary.

AdditionalRequirements:

Experience:1to3yearsofprevious competitioninthemarketplace.

Education:Highschooldiplomaorequivalent;collegedegreepreferred.