VIP Lounge Rep- Steady Extra (Paris Las Vegas)
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner show entertainment and any additional requests for our VIPs. Additionally VIP agents are resources for all guest questions and are empowered to assist VIPs when resolving any guest concerns.
SUPERVISION RECEIVED:
Hotel Supervisor & Hotel Manager
RESPONSIBILITIES AND AUTHORITIES:
1. Process check-in and check-out transactions for VIPs
2. Assist VIPs with questions about the city and property
3. Assist VIPs with booking dinner show etc
4. Assists with guest service recovery
5. Maintains and Upbeat and Positive attitude at all times
6. Responsible for being apprised of current events in hotel to assist VIPs
7. Acts a liaison on behalf of the guest to expedite guestrequests
8. Maintains a professional and courteous attitude towards allguests (internal and external)
9. Anticipating guests needs and guest expectations
NON-PHYSICAL QUALIFICATIONS:
1. Strong Interpersonal and communication skills.
2. Proficient in a second language would be beneficial.
3. Self starter with strong problem solving ability
THE PHYSICAL QUALIFICATIONS LISTED GENERAL REQUIREMENTS FOR THIS POSITION. THEACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDINGON THE INDIVIDUAL TASKS BEING PERFORMED.
PHYSICAL QUALIFICATIONS:
1. Ability to perform reaching stooping and /or crouching motions repeatedly
2. Must be able to communicate verbally
3. Must be able to stand for extended periods of time
4. Must be able to lift 25lbs.
Disclaimer: This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainments employment process finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race national origin gender age religion disability sexual orientation veteran status or marital status.
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Barista Experience
- Bartending
- POS
- 10 Key Calculator
About Company
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. ; Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opu ... View more
