As a VIP agent you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner show entertainment and any additional requests for our VIPs. Additionally VIP agents are resources for all guest questions and are empowered to assist VIPs when resolving any guest concerns.
Process check-in and check-out transactions for VIPs
Assist VIPs with questions about the city and property
Assist VIPs with booking dinner show etc....
Assists with guest service recovery
Always Maintains and Upbeat and Positive attitude
Responsible for being aware of current events in the hotel to assist VIPs
Acts a liaison on behalf of the guest to expedite guest requests
Maintains a professional and courteous attitude towards all guests (internal and external)
Anticipating guests needs and guest expectations
Must be 18 years of age or older
Strong Interpersonal and communication skills.
Proficiency in a second language would be beneficial.
Self-starter with strong problem-solving ability
ADDITIONAL REQUIREMENTS
Ability to perform reaching stooping and /or crouching motions repeatedly
Must be able to communicate verbally
Must be able to stand for extended periods of time
Must be able to lift 25lbs.
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. ; Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opu ... View more