Digital Coordinator (mfd)

Are you passionate about customer service and mobility solutions Would you like to be part of a new and dynamic team in a remote environment At SIXT we are creating a new department dedicated to providing premium solutions to our customers internationally.

We are looking for motivated and enthusiastic individuals ready to take on new challenges. Our goal is to offer continuous support and resolve any issues that arise for our customers 24/7

YOUR ROLE AT SIXT

• Manage customer inquiries via phone email or video calls.
• Assist customers with questions related to the vehicle rental and pickup process as well as closing reservations.
• Verify customer information and provide related assistance.
• Offer technical support during key pickup and troubleshoot issues in the self-service section.
• Collaborate with SIXT branches located in different countries.
• Make calls to promote additional sales and improvements.

YOUR SKILLS MATTER

• Customer Orientation: You have an excellent ability to understand and anticipate customer needs ensuring their satisfaction with every interaction.
• Language Proficiency: Speaking a third language such as Spanish French Italian or Dutch is a plus.
• Effective Communication: You possess skills to communicate clearly and persuasively facilitating understanding and collaboration.
• Flexibility: You can adapt to a dynamic and ever-evolving work environment including availability for night shifts.
• Teamwork: You collaborate effectively with other team members contributing to an international and dynamic environment that fosters cooperation.
• Solution-Focused: You have the ability to quickly identify problems and propose effective solutions ensuring service continuity and customer satisfaction.

WHAT WE OFFER

• Permanent Contract: (Contrato Indefinido) A stable project with opportunities for progression.
• Attractive Salary and Professional Growth Opportunities: Competitive salary with professional development opportunities in an international environment.
• Flexible Remote Work Model: You can work from anywhere in Spain.
• Work-Life Balance: Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT.
• Flexible Compensation: Benefit from private health insurance childcare support and/or a restaurant card.
• Exclusive Employee Benefits: Discounts for family and friends on SIXT rentals as well as offers on hotels stores Gympass business schools and more.

We look forward to receiving your application! 

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work :

Yes

Employment Type :

Full-time