Associate Distinguished Engineer Salesforce Architect (Public Sector Solutions)

Role Overview

The Salesforce Architect Public Sector Solutions will be responsible for designing governing and delivering scalable Salesforce solutions for government and public sector organizations. This role requires deep expertise in Salesforce Public Sector Solutions (PSS) compliance-driven architectures and complex enterprise integrations while ensuring security scalability and long-term sustainability. The architect will work closely with government stakeholders business analysts delivery teams and platform owners to translate policy regulatory and service requirements into robust Salesforce solutions.

Key Responsibilities

Architecture & Solution Design

• Design end-to-end Salesforce architecture leveraging Salesforce Public Sector Solutions Service Cloud Experience Cloud OmniStudio and Flow
• Define scalable and secure application data and integration architectures aligned with public sector compliance standards
• Create reference architectures solution blueprints and technical design documents
• Ensure alignment with enterprise IT standards digital transformation strategies and cloud governance frameworks

Public Sector Domain Expertise

• Architect solutions for:
  • Case & Complaint Management
  • Licensing Permits and Inspections (LPI)
  • Grants Management
  • Benefits & Eligibility Management
  • Citizen Services & Digital Portals
• Translate legislative regulatory and policy requirements into Salesforce capabilities
• Ensure accessibility (WCAG) data privacy and audit-readiness across solutions

Salesforce Platform Leadership

• Define Salesforce best practices design patterns and coding standards
• Lead configuration and customization using:
  • OmniStudio (FlexCards Integration Procedures DataRaptors)
  • Flows (Screen Auto-launched Scheduled)
  • Apex LWC and SOQL where required
• Oversee Experience Cloud portals for citizens partners and internal users
• Drive platform optimization performance tuning and technical debt reduction

Security Compliance & Governance

• Design security models including role hierarchy sharing rules permission sets and data classification
• Ensure compliance with:
  • FedRAMP (where applicable)
  • SOC 2
  • GDPR / CCPA
  • State and Federal data protection regulations
• Implement audit logging encryption identity management and secure authentication (SSO MFA)

Integration & Data Architecture

• Architect integrations with external systems such as:
  • ERP and Financial Systems
  • Identity & Access Management systems
  • Legacy government platforms
  • Document Management and Payment Gateways
• Define API strategies (REST/SOAP Platform Events MuleSoft)
• Lead data migration data quality and master data management strategies

Delivery & Stakeholder Collaboration

• Act as technical advisor to program managers product owners and government stakeholders
• Support estimation solution planning and risk mitigation
• Review and approve technical designs and code developed by implementation teams
• Provide architectural guidance across multiple projects and programs

Leadership & Enablement

• Mentor Salesforce developers and technical leads
• Conduct architecture reviews and design workshops
• Contribute to reusable assets accelerators and best practice repositories

Qualifications :

Salesforce Expertise

• Salesforce Public Sector Solutions (mandatory)
• Service Cloud Experience Cloud
• OmniStudio (Vlocity)
• Apex LWC SOQL
• Flow & declarative automation
• Salesforce security model

Public Sector Experience

• 5 years working with Government / Public Sector clients
• Strong understanding of public sector processes compliance and governance
• Experience delivering citizen-facing and case-centric solutions

Integration & Architecture

• REST/SOAP APIs Platform Events
• Middleware (MuleSoft preferred)
• Data modeling and large-scale data migrations
• Cloud architecture and enterprise integration patterns

Certifications (Preferred / Mandatory)

• Salesforce Certified Technical Architect (CTA) Preferred
• Salesforce Public Sector Solutions Accredited Professional
• Salesforce Integration Architecture Designer
• Salesforce Data Architecture & Management Designer
• Salesforce Platform Developer II

Soft Skills

• Strong stakeholder management and communication skills
• Ability to explain complex technical concepts to non-technical government audiences
• Strategic thinking with attention to compliance and risk
• Leadership mindset with hands-on delivery capability

Nice to Have

• Experience with FedRAMP-authorized environments
• Exposure to Grants Management or Health & Human Services implementations
• Experience with Accessibility (WCAG 2.1) compliance
• Knowledge of Agile / SAFe delivery models

Additional Information :

Salary Range: $180K - $220K Gross (includes base bonuses) standard Nagarro benefitsDisclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race creed color national origin sex age disability or marital status.

Remote Work :

No

Employment Type :

Full-time