People & Culture Coordinator

Key Responsibilities

Colleague Experience & Culture

• Support thoughtfully curated colleague engagement initiatives celebrations and recognition programs that reflect Sofitels art de vivre.

• Maintain the People & Culture event calendar ensuring timely execution of holidays cultural moments and diversity-focused programming.

• Assist with internal recognition programs such as Heartist of the Month including nominations tracking communications and presentation materials.

• Ensure colleague-facing People & Culture communications and boards are current polished and aligned with Sofitel brand standards.

Recruitment & Talent Journey

• Support recruitment activities and applicant tracking systems ensuring a seamless elegant and professional candidate experience.

• Coordinate onboarding and integration plans for new hires with particular attention to leadership and early-career talent.

• Ensure all pre-employment and new hire documentation is completed accurately confidentially and in a timely manner.

• Coordinate union job postings and required correspondence with care precision and compliance.

Induction & Onboarding

• Help deliver a warm refined onboarding experience that makes new colleagues feel welcomed prepared and inspired.

• Support orientation sessions alongside People & Culture leadership.

• Maintain accurate organized and confidential colleague files in accordance with Sofitel and legal standards.

Benefits Compliance & Colleague Support

• Serve as an approachable and knowledgeable resource for colleagues seeking guidance on benefits policies and People & Culture programs.

• Support benefits enrollment life events and coverage changes with empathy and attention to detail.

• Assist with leave of absence documentation and agency submissions.

• Maintain clear accessible benefits and policy resources for colleagues.

People & Culture Operations

• Support daily People & Culture operations including reporting correspondence data entry and documentation.

• Maintain HR systems and colleague records with exceptional accuracy discretion and organization.

• Assist with job description updates and organizational documentation.

• Create colleague name badges and identification in line with Sofitel presentation standards.

Health Safety & Wellbeing

• Support workplace health safety and wellbeing initiatives ensuring compliance with local regulations and Sofitel standards.

• Participate in safety trainings fire drills and emergency preparedness programs.

• Assist with tracking safety training and compliance documentation in partnership with Security leadership.

Qualifications :

What You Bring

• Diploma or degree in Human Resources Hospitality Management or a related field.

• 12 years of experience in HR hospitality or a service-oriented administrative role (internships and hotel experience welcomed).

• A genuine passion for luxury hospitality and colleague experience.

• Strong organizational skills with a refined attention to detail.

• Polished interpersonal and written communication skills.

• The ability to handle sensitive information with discretion and professionalism.

• A collaborative culturally aware mindset with confidence working across diverse teams.

• Multilingual abilities are a strong asset (English required; Spanish and Chinese highly desirable).

• Flexibility and adaptability in a dynamic service-driven environment.

Additional Information :

Our Culture / Be ALL you are with ALL your Heart

At Accor we are committed to diversity. Each individual each personality and each experience has its place to grow and make us grow collectively. Everything we do we do with heart. We are creators of emotions professionals of the human experience open to others and the world around us.

• Our culture is inclusive. We value the richness of the 120 nationalities the different backgrounds the different stories that make up our company.
• We care for the world around us: our teams our guests our establishments our environment are at the heart of our concerns. Our mission is human essential: to bring cultures together to open windows on the world to provide unforgettable experiences day after day.
• All our heartists are talents in the making they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.
• Together we imagine your future. Our group is large with many opportunities and the experiences are infinite.
• We dare to question the status quo. We challenge ourselves to always do better. We take risks we dream the impossible and make it possible.
• Hospitality is teamwork and we are stronger together. We believe in caring we respect our differences and value all voices. We work as a team saying what we do and doing what we say.

The hotel is unable to assist candidates in obtaining work authorization documents. 

Visa Requirements: Must be legally eligible to work in the United States.

Remote Work :

No

Employment Type :

Full-time