Staff Backend Engineer (fmd)
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us:
At Customer Alliance feedback isnt just data; its the foundation of trust growth and lasting relationships.
Based in Berlins vibrant tech scene were a remote-first SaaS company with an extensive footprint in hospitality tech on a mission to help businesses exceed expectations and become truly loved by their customers. Our platform captures feedback analyzes it with smart technology and turns it into clear actionable insights helping companies in hospitality healthcare and automotive thrive.
Were an international team of curious minds and passionate builders. Feedback isnt just part of our product; its at the core of how we collaborate improve and grow.
Youll thrive here if:
You value impact
You believe great ideas can come from anywhere
You take ownership and enjoy solving hard problems
You want to grow with a team thats ambitious but humble
If you are excited to collaborate with a diverse international team that values feedback ownership and improving customer experience this is the place you will fit right in.
What you will do:
In this role your primary impact will come from technical leadership and platform evolution ensuring our long-lived SaaS remains reliable scalable and adaptable as the product grows.
Shape the future of a B2B SaaS platform balancing long-term vision with incremental improvements
Lead large-scale refactorings and modernization efforts
Design and evolve backend architectures across different services with a focus on scalability reliability and operability
Build and maintain scalable backend services using PHP 8.5 (Symfony 7) and Scala
Drive architectural decisions around APIs data models and service boundaries making trade-offs explicit and well-documented
Act as a technical reference for complex debugging and system-level issues
Mentor and support other engineers through code reviews technical discussions and hands-on collaboration
Contribute to evolving our engineering culture through knowledge sharing and technical leadership
What Were Looking For:
8 years of professional experience in backend engineering with experience evolving established systems
Strong expertise in PHP (preferably using Symfony framework) and solid experience working with complex long-lived codebases
Proven ability to lead major refactorings or architectural transitions
Deep understanding of SQL data modeling and performance trade-offs
Strong debugging and system-level thinking skills
Hands-on DevOps experience with a strong sense of ownership for production systems: CI/CD monitoring alerting deployments and production troubleshooting
Experience working with distributed systems and service-oriented architectures
Ability to mentor engineers with different experience levels through clear technical guidance and constructive feedback
Nice to have
Experience building GenAI systems
Our stack:
HTML5 (S)CSS JS VueJS Nuxt
Symfony 7.4 with Doctrine ORM
PHP 8.5
Scala
Mysql
Redis
RabbitMQ
ElasticSearch
Nginx Varnish
Docker
Linux
What We Offer:
Remote within Germany or hybrid work from our dedicated Mindspace office in central Berlin (Hausvogteiplatz Mitte)
Full membership at Mindspace (co-working) allowing you to work from any of their locations
Budget to bring remote team members together and work in person
Work with highly experienced and capable people motivated to build great products
Earn extra vacation days each year (Start 26 days Max 34 days)
FitX gym membership available at all locations
Key Skills
- Laboratory Experience
- Vendor Management
- Design Controls
- C/C++
- FDA Regulations
- Intellectual Property Law
- ISO 13485
- Research Experience
- SolidWorks
- Research & Development
- Internet Of Things
- Product Development
About Company
Customer Alliance—Harness the power of feedback.As tech leaders in the Voice of the Customer space, we’ve built a powerful platform empowering companies to generate, collect, follow up, and analyse customer feedback at every stage of the customer journey. Over the past 10 years, we’ve ... View more
