Night Porter Receptionist

Florence - Italy

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

YellowSquare is looking for a reliable professional and proactive Night Porter - Receptionist for our vibrant Florence hostel. Located in the heart of the city this role is the heartbeat of our nights: youll be the go-to person for our guests when the sun goes down balancing administrative precision with a watchful eye on the hostels safety.

What youll do:

Front Desk Management: Dealing with bookings and managing the front desk during the night shift.
Guest Operations: Completing smooth Check-in and Check-out procedures.
Financial Accuracy: Preparing bills taking payments and ensuring all night-audit tasks are spot on.
Safety & Security: Patrol and secure hallways common areas and our Florence rooftop/entrances to maintain a safe environment.
Problem Solving: Handling guest complaints or technical problems with a proactive mindset.
Emergency Contact: Acting as the first point of contact for any emergencies during the night.

What youll bring:

Experience: At least 2 years of experience in a similar role (hospitality or front desk).
Hospitality Soul: Excellence in customer serviceyou know how to make a guest feel at home in the Cradle of the Renaissance.
Cool Under Pressure: Ability to stay calm and professional in unexpected situations.
Languages: High proficiency in spoken and written English (any other language is a big plus!).
Flexibility: Availability for night shifts and a reliable work ethic.
Team Spirit: A desire to collaborate across departments in a fast-paced environment.

What we offer:

Fair Compensation: Competitive salary based on the CCNL Alberghi (3rd Level).
Stability: Initial 3-month fixed-term contract with a view to long-term.
Balance: full-time contract.
Perks: Paid vacations and access to the company canteen.
Rewards: Incentives Plan and Referral program.
Benefits: Employee discounts across all YellowSquare locations (Rome Milan Florence and Athens).
Culture: A young dynamic and international work environment.
Relocation: Great support for candidates coming from abroad.
Growth: Real opportunities for learning and career advancement within the group.

Apply today and join the YellowSquare Florence team!

YellowSquare is looking for a reliable professional and proactive Night Porter - Receptionist for our vibrant Florence hostel. Located in the heart of the city this role is the heartbeat of our nights: youll be the go-to person for our guests when the sun goes down balancing administrative precision...

What youll do:

Front Desk Management: Dealing with bookings and managing the front desk during the night shift.
Guest Operations: Completing smooth Check-in and Check-out procedures.
Financial Accuracy: Preparing bills taking payments and ensuring all night-audit tasks are spot on.
Safety & Security: Patrol and secure hallways common areas and our Florence rooftop/entrances to maintain a safe environment.
Problem Solving: Handling guest complaints or technical problems with a proactive mindset.
Emergency Contact: Acting as the first point of contact for any emergencies during the night.

What youll bring:

Experience: At least 2 years of experience in a similar role (hospitality or front desk).
Hospitality Soul: Excellence in customer serviceyou know how to make a guest feel at home in the Cradle of the Renaissance.
Cool Under Pressure: Ability to stay calm and professional in unexpected situations.
Languages: High proficiency in spoken and written English (any other language is a big plus!).
Flexibility: Availability for night shifts and a reliable work ethic.
Team Spirit: A desire to collaborate across departments in a fast-paced environment.

What we offer:

Fair Compensation: Competitive salary based on the CCNL Alberghi (3rd Level).
Stability: Initial 3-month fixed-term contract with a view to long-term.
Balance: full-time contract.
Perks: Paid vacations and access to the company canteen.
Rewards: Incentives Plan and Referral program.
Benefits: Employee discounts across all YellowSquare locations (Rome Milan Florence and Athens).
Culture: A young dynamic and international work environment.
Relocation: Great support for candidates coming from abroad.
Growth: Real opportunities for learning and career advancement within the group.

Apply today and join the YellowSquare Florence team!