HEALTH LEAVE COORDINATOR
Campus Support and Intervention
Office Of Campus Wellness and Crisis Intervention
APPLICATION PROCEDURE: To be considered for this opportunity please submit a cover letter with your resume/CV.
About USC
The University of Southern California (USC) is one of the worlds leading private research universities with approximately 40000 students from all 50 states and enrolls more international students than any other U.S. university. USC is located in the heart of Los Angeles a culturally rich metropolitan city and is close to both beach and mountains with wonderful outdoor recreation opportunities. The mild temperatures along with the citys average of 329 days of sun per year makes Los Angeles a wonderful city to live and work.
About the Opportunity
The Health Leave Coordinator (HLC) is a non-clinical position in the Office of USC Campus Support and Intervention (CSI) and is responsible for supporting students and their families in the process of taking a Health Leave of Absence (HLOA) from the University. The HLC will help constituents determine the appropriateness of a HLOA as well as determine the necessary steps in requesting a Health Leave. The HLC will administer the leave and support the student through the administrative and logistical issues associated with the leave and return processes. The HLC will collaborate with campus partners and academic units to determine an individualized health leave plan and a supportive return plan. The HLC will determine the readiness for a student to return from leave and on a case-by-case basis collaborate with campus partners on the students readiness and recommendations for when a student returns to the USC community.
The HLC will assist the CSI team in supporting students faculty and staff in navigating other university processes respond to crises individual and campus-wide and assist families of those in distress. The HLC is also responsible for caseload analysis of all HLOA cases in order to ensure a timely and thorough response and in identifying and presenting best options and solutions for students who require a HLOA and CSI support.
This position is supervised by CSIs Assistant Director of Student Health Leaves (ADSHL.) Together with the ADSHL the HLC will be a part of continuing to develop CSIs system of addressing student needs on a systemic level. The position requires a strong creative and flexible candidate.
Job Accountabilities:
- Provides guidance recommendations and coordination for students and their families who may be considering or wish to take a Health Leave of Absence.
- Coordinates resolves guides and intervenes with faculty staff and University departments to determine the necessary steps assuring a smooth transition for a students HLOA and return.
- Determines appropriateness of HLOA request on an individual basis. Makes individualized assessment of the students situation and makes determination of conditions of students return.
- Collaborates frequently with academic units and advisors on recommendations for HLOA and campus partners to determine best plan for a successful return.
- Assists students or students designee in developing a comprehensive Health Leave Plan. Communicates with student treatment providers and campus partners in necessary coordination of students successful return from a HLOA.
- Monitors student compliance with treatment plans and/or university expectations. Maintains contact with and meets with students to address students needs and University requirements as appropriate. Fosters student self-advocacy to manage their academic personal and fiscal responsibilities.
- Maintains records and tracking system to track students on HLOA and returning from HLOA. Assists with annual HLOA reports.
- Coordinates with relevant campus departments in identifying and assisting students who would benefit from an HLOA. Advocates and plans with faculty academic advisors and other department representatives including but not limited to Student Accessibility Services Housing Financial Aid Student Health Center Residential Education Academic Review and Retention Registrar The Graduate School and Admissions on best options ensuring for student success while on and when returning from HLOA.
- Assists the CSI team with timely and thorough assessment response referrals and follow-up with students faculty and staff impacted by concerning and critical issues and events.
- Provides case management resolving guiding and intervening on complex problems that adversely affect a students academic success or a faculty or staff members work. Coordinates with internal and external constituents evaluates problems and identifies options and solutions for resolution. Provides information and guidance to students faculty staff and family members and facilitates their connection to resources.
- Partners with campus departments and offices in support and incident response efforts including Student Health Services Student Counseling Services Center for Work and Family Life Residential Education Judicial Affairs Department of Public Safety academic units Fraternity and Sorority Leadership and Development Relationship and Sexual Violence Prevention and Programs the Office of Equity Equal Opportunity and Title IX and Human Resources.
- In addition the successful candidate must demonstrate through ideas words and actions a strong commitment toUSCs Unifying Values.
Preferred Qualifications
Education
- Masters degree from an accredited institution in psychology or related fields such as MA MSW or MFT preferred a masters from and ac-credited institution in higher education Student Affairs such as M. Ed or M.S. will be considered.
- Licensed or within 6 months of completing licensure requirements.
Years of Experience
- A minimum of one year of post-graduate professional experience in a clinical or university setting preferred.
- Experience in the area of case management support and crisis intervention with the ability to calmly manage multiple situations and projects at the same time.
- Experience working with a diverse student population in higher education.
- Demonstrated proficiency with university policies protocols and databases.
- Excellent problem-solving skills written and oral communication skills and listening skills. Proven interpersonal skills with the ability to develop good stakeholder relationships and work effectively with students faculty staff administrators and family members.
- Must have demonstrated organizational skills and be able to undertake multiple tasks simultaneously. Must be professional and a self-starter.
- Must have high standards of professionalism and confidentiality.
The annual hourly range for this position is $33.86$36.65 When determining an offer the University of Southern California considers factors such as the scope and responsibilities of the role the candidates experience education training key skills internal peer alignment applicable laws contractual requirements grant funding and market conditions.
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Minimum Education
Bachelors degree in Psychology Social Work or related field;
MA MSW or MFT preferred. Masters in higher education student affairs (e.g. Master of Education or Master of Science) will be considered.
Minimum Experience:
2 years in the area of case management support and crisis intervention.; 5 years preferred
* Ability to calmly manage multiple situations and projects at the same time.
* Experience working with a heterogeneous student population in higher education.
* Excellent written and oral communication skills and an exemplary attention to detail.
* Demonstrated interpersonal organizational critical thinking and analytical skills.
* Ability to develop good stakeholder relationships and work effectively with students faculty staff administrators and family members.
* Demonstrated ability to work independently with minimal supervision deftly handle time-sensitive matters meet strict deadlines and accomplish high-profile and sometimes confidential tasks.
* Demonstrated proficiency with university policies protocols and databases.
* Demonstrated experience with office management software/tools (e.g. Google suite Slack Skype)
* Ability to present ideas and solutions in non-technical business-friendly terms and translate complex ethical legal and compliance concepts.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.
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