Senior Research Analyst, Channel Performance

What makes this role important at Ipsos

The Senior Research Analyst will be an integral part of the Mystery Shopping team specializing in Mystery Shop Data for the Retail Mobile division.

What you can expect to be doing:

• Focus on executional excellence with increased independence
• Support multiple projects and gradually builds increased responsibility and independence
• Understand the project lifecycle and manages projects from client approval to deliverables with project lead oversight
• Collaborate with internal partners and project lead in project execution
• Manage project timelines
• Work with senior team members to understand the business needs of the client and translate them into an appropriate research design
• Support multiple projects/priorities and work towards resolving problems that arise
• Write shopper questionnaires and quizzes
• Test survey materials and data portal updates
• Work closely with colleagues in our field and tech teams on all aspects of research execution
• Accept responsibility for the accuracy thoroughness quality and timeliness of client deliverables
• As role progresses there may be opportunities to serve as the day-to-day lead on small projects
• Participate in mentorship of new Analysts and Interns. This may include shadowing on projects and providing guidance on tasks throughout the project lifecycle
• Manage internal project partners with increased independence in order to help keep the project/tasks on schedule and within scope
• Participate in initiatives that support our service line (i.e. growth/new product/employee training & engagement).

This might be the job for you if you have:

• Have a background with quantitative and/or qualitative research methodologies
• Have experience with questionnaire design sampling approaches and tabulation planning

Ideal Candidate has the Following Skills & Experience

• Completed Bachelors Degree in related field
• 1-2 years of market research experience; customer experience research an asset
• Advanced proficiency with MS Office Suite; specifically MS Excel and MS PowerPoint
• Superior organizational skills unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a strong attention to detail and accuracy
• Basic knowledge of SPSS and/or other quantitative reporting tools
• Prior experience using Sassie or any other related mystery shopping platforms a plus
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex multi-faceted project budgets and to create manage and commit to a project plan schedule and budget
• Highly motivated self-directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well-developed interpersonal and presentation skills

If you dont meet 100% of the requirements we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization not just the one youre applying to!

The salary range for this role is $65000-$72000. Your final base salary will be determined based on several factors which may include but are not limited to location work experience skills knowledge education and/or certifications.

Whats in it for you:

At Ipsos youll experience opportunities for Career Development an exceptional benefits package (including generous PTO healthcare plans wellness benefits) a flexible workplace policy and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos how were making an impact around the world and more about our benefits and employee programs please visit:Why Work at Ipsos US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees creating an environment that promotes inclusion and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner in line with code of best practices concerning diversity and inclusion human rights equality and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated against on the basis of disability.

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