HVAC Field Support Design Engineer

KCC Manufacturing

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profile Job Location:

Simpsonville, SC - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

HVAC&R Field Support Design Engineer
Summary:
As an HVAC Field Support Design Engineer you will provide essential support to customers and field service technicians for determining replacement or modification parts on commercial rooftop units. This role primarily involves identifying sheet metal and mechanical parts in the HVAC units using a variety of sources such as Solidworks drawing files spreadsheets etc. for field repairs or modifications. This involves generating a Bill of Materials quoting parts or providing custom field work this role you will develop your skills in following root cause analysis methods and navigating CAD files. New designs may mean working with the validation lab to determine the most effective solutions for the field and provide feedback to the manufacturing team for continuous improvement. Over time you will have opportunities to expand your knowledge on multi-disciplinary topics (electrical refrigeration energy recovery PLCs etc.). Continuous development programs are provided by KCC to improve your understanding of these topics. This role is a great fit for engineers looking to expand their technical knowledge with a high potential for career growth at a growing company. We are looking to find or build a candidate that has design experience related to manufactured products.
Benefits:
  • Employee Stock Ownership Plan (ESOP)
  • 9 paid holidays
  • Yearly bonuses
  • Health dental & vision insurance
  • 401k company match
  • Monthly accrued vacation
  • Paid sick time
  • Employee assistance programs
Essential Functions or Responsibilities:
  • Determine replacement parts for units damaged during transit or on site.
  • Determine parts needed for basic field modifications to the cabinet.
  • Generate Bill of Materials (BOMs) from existing parts for common field modifications or conversions using Solidworks and existing supplemental resources.
  • Quote part costs and lead times.
  • Create instructions or drawings for field modifications/conversions using Solidworks powerpoint or other tools to aid with understanding the modifications.
  • Answer incoming customer inquiries related to HVAC equipment and systems.
  • Assist senior engineers with field applied solutions that require multiple disciplines (controls electrical refrigeration).
  • Coordinate with the validation lab to test solutions as necessary.
  • Long term you will design new parts using Solidworks and perform validation testing for field support efforts.
  • Lead small field support efforts to solve mechanical design issues.
  • Participate in continuous education activities (classes reading manuals e-learning etc.) to expand your knowledge and understanding of HVAC systems.
Requirements:
  • Related education or experience in commercial HVAC manufacturing or service. Education could be a technical degree certification or higher-level education like engineering CAD or mechanical design.
  • Excellent communication and interpersonal skills.
  • Experience using computers and Microsoft Office Suite (Excel Outlook Word etc.).
Prefer:
  • Previous customer service technical support or customer interaction experience preferred.
  • Sheet metal and cabinet design.
  • HVAC or manufacturing experience.
  • Some experience with Computer Aided Design (CAD) software.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required by the employee for this job. Duties responsibilities and activities may change over time with or without warning.
KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER
For any questions you can contact:
Terra Beaver Talent Specialist
Laura Zoghbi Talent Specialist


Required Experience:

IC

HVAC&R Field Support Design EngineerKCC is an employee-owned technology-driven company in the HVAC&R industry developing products and solutions to meet todays rapidly changing needs for greater efficiency and electrification. KCC has multiple divisions: construction local HVAC&R service and the desi...
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Key Skills

  • Active Directory
  • Technical Documentation
  • Windows
  • On-Site Support
  • Test Equipment
  • Linux
  • Internet
  • Preventive Maintenance
  • Technical Assistance
  • Troubleshoot
  • Problem Resolution
  • Setup
  • hardware
  • Technical Support
  • UNIX

About Company

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KCC Companies is an employee-owned company dedicated to providing complete design, manufacturing, installation, and service for commercial & residential Heating, Ventilation, and Air Conditioning (HVAC).

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