Business Sales Operations Outfitter
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY:
The Business Sales Operations Outfitter provides frontline operational and customer support for Bass Pro Shops Business Sales customers. This role is responsible for handling inbound Business Sales communications supporting CRM-driven workflows coordinating logo setup requests and proactively engaging assigned Government and Retail accounts to identify sales opportunities. This position plays a critical role in delivering consistent professional and brand-aligned experience for our business customers.
ESSENTIAL FUNCTIONS:
Business Sales Customer Support 50%
Answer inbound Business Sales phone contacts in a timely and professional manner
Provide accurate information regarding business sales items and programs
Deliver service aligned with Bass Pro Shops brand standards
Sales Operations & CRM Support 15%
Manage leads activities and customer records within a CRM tool
Execute assigned off-call work including proper documentation
Ensure data accuracy and adherence to established Business Sales processes
Logo Setup Coordination 15%
Initiate new logo setup requests and collect required customer assets
Partner directly with the Art Team to coordinate logo set up steps
Communicate updates and next steps to all process stakeholders
Proactive Account Engagement 10%
Conduct outbound outreach to select accounts promoting sales opportunities
Perform routine follow-ups to select accounts promoting sales opportunities
Identify and escalate qualified opportunities to Business Sales Account Managers
Team & Operational Support 10%
Support coverage needs team initiatives and operational priorities as assigned
Maintain working knowledge of Business Sales programs tools and procedures
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or Equivalent
- Preferred Degree: Vocational Tech Certification or Associates Degree in Business
- Experience: 0-2 years of experience in Business Administration or related field
KNOWLEDGE SKILLS AND ABILITY:
- Excellent Customer Service Skills.
- Proficiency with office and call-center software e.g. web browsers Word Excel & PowerPoint.
- Strong telephone skills including voice quality enunciation grammar & listening.
- Excellent verbal and written communication skills.
- Must be able to effectively interpret and manage difficult situations.
- Ability to work on a team and independently.
- Good organization skills and able to handle multiple tasks.
- The ability to succeed in a fast-paced ever evolving goal-oriented environment.
TRAVEL REQUIREMENTS:
No Travel
PHYSICAL REQUIREMENTS:
Position requires light physical activity.
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures policies and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at
Key Skills
- Disaster Recovery
- Order Management System
- SAFe
- TOGAF
- Business Management
- White Papers
- Investment Banking
- Middleware
- Project Management
- Sharepoint
- Order Fulfillment
- Google Suite
About Company
Bass Pro Shops is your trusted source for quality fishing, hunting, boating and outdoor sporting goods. Inspiring people to enjoy & protect the great outdoors.
