Operations Associate, New Grad (Mexico)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users whether they are an Independent Business Startup SMB or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today Stripe handles over a million support cases per year and processes millions of internal transactions. Were going to achieve excellence by thinking of support in a novel solution-oriented way and viewing operations as an integral enabler of all of Stripes growth.

Stripe is launching Stripe Delivery Centers - a brand new global team to design implement and grow Stripes operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues building operations drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripes growth. If you like challenging scaled problems and are an amazing teammate we want to hear from you!

What youll do

• Have the opportunity to join an operations team across Risk Product Support and Financial Crimes.
• Troubleshoot and solve complex problems.
• Analyze our processes and instigate changes to help scale our operations and improve user experience.
• Work closely with other Stripe teams across the globe.
• Gain unique insights into how thousands of businesses on Stripe scale and operate.
• Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future of the organization.
• Be a part of building a brand new team and operational culture for Stripe.

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply.

Minimum requirements

• You are a recent graduate with less than 12 months of full time working experience or a 2025 or 2026 graduate with full time availability.
• You have excellent English communication skills both written and verbal.
• You have a user first mindset and are energized by the challenge of solving difficult problems.
• You excel in analytical thinking and problem solving.
• You enjoy learning about technical products and processes you are an organized self-starter with passion for finding solutions to our users challenges.
• You have a process-oriented mindset and ability to get things done.
• You enjoy working in an in-office environment with strong cross team collaboration and support.
• You are able to prioritize and enjoy working in a quick-moving environment.
• You are humble and have a proven track record for working well across teams and with external partners.

Required Experience:

IC