QA Lead

Disguise sits at the heart of the most inspiring live and virtual experiences in the world leading the market in building a software and hardware solution that designs sequences and controls the most spectacular productions across film and TV broadcast live and corporate events.

Role: QA Lead
Department: Product Tech
Location: London (hybrid office-based 2-3 days per week)
Reports into: Head of QA

About the role:

disguise is looking for an experienced QA Lead to steer and grow a high-performing QA team with a strong focus on automated testing frameworks and quality at scale.

In this role you will manage 5 direct reports mentor QA engineers in both technical and career development and champion automation-first quality practices across the organisation. You will work closely with software hardware support and project teams to embed quality early improve pipelines and ensure reliable delivery of a world-class product.

What you will do:

• Lead mentor and line-manage members of the QA team with a focus on automation excellence
• Conduct regular one-to-ones performance feedback and career development planning
• Define implement and evolve automated test strategies using Python and Javascript
• Drive the design maintenance and scalability of automated test frameworks
• Balance people management with hands-on technical leadership when needed
• Advocate for automation over manual testing where appropriate improving coverage and efficiency
• Work closely with software hardware support and project management teams to identify risks requirements and quality gaps early
• Communicate test coverage quality metrics and risks clearly to stakeholders
• Improve CI/CD pipelines test environments and QA processes to increase reliability and speed
• Provide constructive technical and personal feedback to team members
• Influence prioritisation decisions with a quality-driven mindset
• Support hiring onboarding and growing the QA function

Skills and experience we are looking for:

• You have extensive experience leading a QA team OR mentoring junior QAs
• You are proficient in d3 or equivalent media playback platforms like Pixera Watchout 7th Sense OR content creation platforms such as Unreal Engine Unity Notch WITH generic hardware experience.
• You are proficient in programming languages like Python Javascript Go SQL for Databases
• You are able to improve pipelines and processes to improve quality
• You can troubleshoot technical issues and communicate these issues
• You can raise reports and feed back to leads
• You have extensive experience collaborating with other departments (technical and non-technical)
• You have clear communication both verbal and written

Behaviours and values we are looking for:

• You enjoy seeing people you have mentored excel and grow
• You have excellent attention to detail and a passion for technical quality
• You will enjoy problem solving complex issues with a curious and inquisitive mind
• You are highly collaborative working across teams
• No Ego: being approachable authentic and humble
• Dynamic: being able to pivot quickly with an abundance of energy and resilience

About Disguise

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events live TV broadcasts immersive experiences installations theatre film and TV production corporate communications and brand product launches. Working with Disney Snapchat Netflix ESPN the Burj Khalifa and Adele Disguise is the number one partner delivering the next dimension of entertainment.

Dont Disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.

Our values

• Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.
• Evolutionary. We innovate using our users ever-changing needs so our technology remains ahead-of-the-game.
• Fearless. We take the best path not the easiest and innovate where its right not where its simplest.
• Resilience. We dont give up until we find the right solution even if it means going outside our remit.
• Belong. We create an environment where everyone feels like they belong and is empowered to do their best work.

Our benefits

• We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire globally include:
• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Hybrid working between home and our offices (dependent on role and location)
• Mental health and wellbeing support - subscription to the Calm app mental health first-aid buddies employee assistance programmes
• Gig allowance - 400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
• Belonging policies - including (but not limited to) support for Parental Fertility Miscarriage Menopause and Transitioning
• Training coaching & mentoring