GTM Salesforce Systems Administrator

London - UK

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1500 companies to deliver a new kind of learning thats transforming todays workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI data and tech skills. Our learners have driven $2bn ROI for their employers using the skills theyve learned to improve productivity and measurable performance.

In June 2022 we announced a $220 million Series D funding round co-led by StepStone Group Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn the round makes us the UKs first EdTech unicorn.

But we arent stopping there. With a strong operational footprint and 800 employees we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity

We are looking for an experienced Salesforce Systems Administrator to join our GTM Systems team at Multiverse. This role is designed for a Salesforce professional who enjoys the balance of declarative configuration (clicks) and programmatic execution (code).

You will serve as a vital link between business logic and technical delivery. You will prioritise maintainable low-code solutions while having the technical expertise to maintain and extend our Salesforce codebase (Apex/LWC) as we scale across our Sales Customer Success and Marketing teams.

Key Responsibilities

Solution Delivery: Design and implement high-quality solutions using Advanced Flow orchestration as a primary tool and utilising Apex or LWC for more complex logic.
Technical Stewardship: Maintain and improve the Multiverse Salesforce codebase. You will audit and refactor existing triggers and classes to ensure system efficiency and health.
Architecture & Data Design: Create scalable data schemas and object relationships that support long-term platform stability and growth.
Collaborative Discovery: Partner with RevOps and GTM leadership to turn business needs into technical solutions offering guidance on build vs. buy decisions.
Ecosystem Management: Support the technical health of our GTM tools (e.g. Gong LeanData Clay) managing API connections and ensuring smooth data synchronisation.
Release Management: Coordinate the deployment process using Git-based tools or Change Sets ensuring thorough testing and a smooth user experience.
Process Improvement: Proactively identify areas of technical debt and work to streamline automations to improve daily workflows for our internal teams.

What Youll Bring

Salesforce Expertise: 5 years of experience in Salesforce administration with a focus on senior or advanced administrative functions.
The Hybrid Skillset: Proficiency in Salesforce Flow and a working knowledge of Apex and LWC. You are comfortable reading and debugging code to solve problems.
GTM Knowledge: A solid understanding of the Lead-to-Cash lifecycle and how various departments (Sales Marketing Success) interact with CRM data.
Solution-Oriented Thinking: A proactive approach to diagnosing automation issues and implementing scalable permanent fixes.
Communication: The ability to translate technical concepts for non-technical partners to ensure everyone is aligned on goals.
Tools & Certifications: Experience with GTM tools (e.g. LeanData Gong) and a curiosity about how AI can enhance these systems.

Required: Salesforce Certified Advanced Administrator and Platform App Builder.
Preferred: Platform Developer I (PDI).

Benefits

Time off - 27 days holiday plus 5 additional days off: 1 life event day 2 volunteer days 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa a medical cashback scheme life insurance gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - youll have the opportunity to work from anywhere up to 10 days per year
Space to connect: Beyond the desk we make time for weekly catch-ups seasonal celebrations and have a kitchen thats always stocked!

Our Commitment to Diversity Equity and Inclusion

Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. This will never change. Read our Equality Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity successful applicants must also undergo an Enhanced DBS check including a Childrens Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions cautions reprimands and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected and possible referral to the police and the DBS.

Required Experience:

Unclear Seniority

Multiverse is the upskilling platform for AI and Tech adoption.We have partnered with 1500 companies to deliver a new kind of learning thats transforming todays workforce.Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI data and tech skills. Our...