Bioinformatics Scientist Field Applications

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Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Integrated DNA Technologies (IDT) one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

Our team at Integrated DNA Technologies (IDT) is united by a commitment to collaboration and scientific excellence building on a strong foundation of innovation expertise and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer infectious disease rare genetic disorders and more. At IDT youll be part of a culture rooted in continuous learning and improvementwhere your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier brighter future for all.

Learn about the Danaher Business System which makes everything possible.

The Bioinformatics Scientist Field Applications is responsible for the bioinformatics support for IDTs secondary analysis software Archer Analysis which is utilized by Next Generation Sequencing product lines FusionPlex VariantPlex LiquidPlex and Immunoverse. The focus of this position is to enable our customers success and satisfaction by providing dedicated onsite and remote assistance on the data analysis related inquiries. This positions main territory will be North America with primary responsibility within the United States.

This position reports to the Manager Bioinformatics Science Field Applications AMR/APAC and is part of the Global Scientific Applications Support Organization working remotely to cover Mid-West United States.

In this role you will have the opportunity to:

• Coordinateand conductsoftwaretrainingsand data reviewsusing Archer Analysis and associated dataat customer sitesand/or remotely.
• Provideremote/onsite customereducationsonsoftware pipelines and features.
• Investigateandresolvecustomerinquiries and troubleshooting cases via email and calls.
• Discussandresolvechallenging casescollaboratively with other members of theCustomerSuccessteam.
• Engagein pre-salesconversations whentechnical expertise isrequired.

The essential requirements of the job include:

• Postgraduate degree in Genomics or Bioinformatics (or a related discipline).An equivalent combination of training and experience (minimum 3-5 years) will also be considered
• Hands on involvement analyzing NGS data through academic or professional experience

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel at least 50% within defined territory and occasionally supporting other territories as needed
• Must have a valid drivers license with an acceptable driving record
• Ability to lift move or carry equipment up to 20lb any other physical requirements

It would be a plus if you also possess previous experience in:

• Ideal candidate will have extensive experience with NGS clinical oncology solutions applications and/or experience within the Life Sciences industry
• Experience working with CRM systemsSalesforce preferred
• Previous experience in customer support or another customer facing rolewith demonstrated internal and external relationship-management skills in the genomics industry

IDT a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At IDT we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

The annual salary range for this role is $105000-$120000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .