Communicates and collaborates to facilitate efficient and timely emergency medical services (EMS) assignments to ensure quality patient care and customer service.
Receives and sends communications via telephone fax intranet and radio. Prioritizes incoming calls according to emergency or non-emergency nature.
Records information in communication tracking system. Enters bed request in tele tracking and updates status changes. Communicates with other stakeholders to make decisions on patient placement and to determine interventions required.
Relays any information to leader passing medical care information and instructions back to in bound EMS agencies based on protocols or direct physician orders.
Facilitates communications between staff and other outside entities pertinent to patient care. Monitors pending communications and requests.
Distributes communication devices for use during the shifts to physicians and staff.
Communicates with leadership throughout the day.
Maintains EMS drug box inventory and oversees the trading out of used or expired drug boxes.
Participates in performance improvement projects.
Education: High school graduate or GED.
Experience: medical terminology.
Licensure/certification: none
Other Minimum Qualifications: Effective interpersonal communication and teamworking skills required. Basic skills in computer/typing Windows applications. Must demonstrate ability to function independently.
Recruiter:
JAMIE RATLIFFRecruiter Email:
For more information contact the HR Service Center at 1-.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.
Required Experience:
IC