Product Owners

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Position duties and responsibilities include but are not limited to:

• Build and maintains Agile (Scrum / Sprint) team backlog with input from customer Product Manager System Architect/Engineering and other stakeholders (team backlog consists mostly of user stories it also includes defects and enablers).

• Collaborate with Agile team and stakeholders to write user stories and requirements that include acceptance criteria and acceptance tests typically for 1 or 2 (max) Agile / Scrum teams.

• Review and prioritizes Agile Team backlog for Iteration (Sprint) Planning including coordination of dependencies with other Product Owners (PO).

• Review and assesses enabler work understands scope of the upcoming enabler work and collaborates with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures that will host the new business functionality. Ultimately determining where when and priority of enabler work so that it can be included in sequence in Team backlog(s).

• Serve as primary resource (and source of truth/single point of contact) to Technical (Dev) team and Customer team for user story details. Highly available to technical team during iteration (sprint) in order to answer real time questions and provide clarity to user stories.

• Manage and maintain efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution typically maintaining 2 iterations (sprints) worth user stories available and ready in team backlog.

• Participate in team demo with primary responsibility of reviewing and accepting completed user stories (PO is the only team member who can accept as done). This includes validation that stories meet acceptance criteria and meets teams Definition of Done (DoD).

• Participate in Iteration Retrospective where teams gather to improve their processes. Also actively supports the Agile Release Trains (ARTs) Inspect and Adapt (I&A) workshop.

• Oversee the PI system demo which is part of the I&A workshop. The PO has an instrumental role in producing the Plant Information (PI) system demo for program stakeholders ensuring representation of user stories within POs scope.

• Oversee the PI system demo which is part of the I&A workshop. The PO has an instrumental role in working with Product Management team to produce the PI system demo for program stakeholders ensuring representation of user stories within POs scope.

• Coordinate user story functional and technical dependencies with other Product Owners throughout each iteration and Program Increment. This is often done in weekly PO/ART sync meetings.

• Work across Agile teams to define and implement improvement stories that will increase velocity and quality of the program.

• Takes ownership of user story quality and performance in production environment.

• Develop positive working relationships with Customer groups or Customer Representatives.

• Collaborate and develop positive working relationships with technical and non-technical teams including sales commercial accounting marketing legal go-to-market and finance. Works with outside partners and other third parties.

• Develop professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participate in professional societies.

• Actively participate in T-Mobile Product Owner/Manager Community of Practice (COP).

Minimum requirements:

Experience and education requirements:

PRIMARY REQUIREMENTS: Masters degree in Computer and Information Technology Computer Science or related and 1 year of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelors degree in Computer and Information Technology Computer Science or related and 3 years of relevant work experience.

Skills requirements: Requires experience in each of the following skills:

JIRA Trello Confluence MS Project in leading the teams to have Agile backlog sprint tracking planning and tracking of project milestones and product vision.

Enterprise systems like Active Directory/LDAP for user provisioning SSO/OAuth for secure authentication across systems and ITIL Framework for ITSM based ServiceNow implementations.

ServiceNow ITSM Development using JavaScript for scripting in ServiceNow HTML/CSS for UI customizations and JSON/XML for data formatting for integration to translate the Business requirements with technical details in the user stories.

Integration tools like REST/SOAP APIs Postman in integrating with other Enterprise systems like MuleSoft and Dell Boomi.

Designing ServiceNow ITSM solutions through visual diagrams using Microsoft Visio and Lucid Chart tools to describe the process flows of the ServiceNow Catalog items.

ServiceNow Performance Analytics for building ServiceNow CMDB health dashboards and KPIs tracking maturity of CMDB Power BI/Tableau for data visualization and reporting and Microsoft Excel for data modelling.

Additional:

• Location: Frisco TX

• Telecommuting is permitted but applicant must work from the worksite location at least 3-4 days per week. No additional national or international travel is anticipated.

• This position is eligible for the employee referral program.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

How to apply:

• Visit a candidate profile and apply to requisition number: REQ342818.

OTHER: Work hours: 40 hours/week. Salary $80142 to $126500 per year.

• The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidates actual pay will be based on various factors such as work location qualifications and experience.

• At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobiles amazing benefits check out

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Candidates pay will be based on various factors such as work location qualifications and experience. At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.