Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
We are inviting applications for the role of Principal Consultant- Salesforce CRM Analytics Developer
Youre responsible to ensure data integrity by merging duplicate Leads Contacts and Accounts; performing mass uploads and updates of data as required
Improve the configuration of a customized Salesforce database that streamlines and automates operations and optimizes efficiency.
Responsibilities:
Design develop and maintain Tableau CRM solutions tailored to meet business objectives and user requirements.
Build data models datasets and dashboards in Tableau CRM to visualize complex data sets and KPIs.
Implement best practices for data visualization ensuring accuracy consistency and usability of dashboards.
Perform data analysis to identify trends patterns and insights that drive business value.
Optimize Tableau CRM performance through efficient data modeling and dashboard design.
Troubleshoot and resolve complex issues that arise within the CRM environment providing timely and effective solutions.
Work closely with data engineers and administrators to ensure data integrity security and scalability.
Provide training and support to end users on Tableau CRM functionality and usage.
Stay updated on Tableau CRM features enhancements and industry trends to continuously improve analytics solutions.
Collaborate with IT teams to integrate Tableau CRM with other systems and data sources as needed.
Qualifications we seek in you!
Minimum Qualifications
BE in Computer Science Information Systems Management Computer Engineering or an equivalent combination of education and/or experience
Knowledge on TCRM is must
Assist with providing estimates on assigned tasks
Independently write quality code that is simple reliable and scalable
Excellent oral presentation and written communication skills
Preferred Qualifications/ Skills
Strong analytical skills and problem solving skills
Proactively explore methods and tools to improve the overall development process
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Artificial Intelligence. Real Outcomes. AI is changing big businesses, and so are we. Discover how cutting-edge AI drives unparalleled value.