Master Data Manager

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business.

Key Responsibilities

Data Governance Strategy and Framework

Establish the data governance strategy for all front-end commercial data including customer master data account hierarchies sales territories and sales organizational structures

Define ownership rules data standards and stewardship responsibilities that ensure accuracy and consistency in customer and sales data

Customer and Sales Data Management

Oversee all customer master data including creation maintenance hierarchy structure segmentation and alignment to pricing and contracts

Own the design and governance of the sales territory model including rules for assignments coverage changes and alignment to strategic accounts

Maintain the integrity of the sales organizational structure including sales team roles reporting lines and region or segment mapping

CRM and Front-End System Integration

Ensure high quality data in the CRM including accounts contacts opportunities pipelines pricing fields and customer attributes

Partner with Sales Pricing Marketing and IT to define standard CRM workflows that reinforce correct data entry and utilization

Align CRM data with ERP and other systems so that customer and sales structures are consistent across the commercial ecosystem

Analytics and Commercial Insight Enablement

Improve the reliability of commercial reporting by ensuring accuracy and alignment in customer and sales data

Support Sales Pricing Finance and Leadership with data needed for forecasting pipeline reviews territory planning and account prioritization

Validate the data that powers performance dashboards customer segmentation coverage models and sales incentive structures

Cross Functional Leadership and Change Adoption

Build and lead a network of data stewards within Sales Marketing Customer Service and Finance

Train Sales and Commercial teams on data standards correct CRM usage and the importance of maintaining accurate customer and territory data

Drive adoption of consistent processes across the organization through communication training and partnership

Continuous Improvement

Identify gaps in customer data territory design and sales structure alignment and lead corrective efforts

Develop improvement plans for CRM utilization data enrichment customer segmentation and front-end data automation

Build the long-term roadmap for commercial data excellence including advanced territory modeling automated data checks and integrated master data management

Qualifications

Bachelors degree in information systems Business Data Management or related field

Five to eight years of experience in data governance commercial systems sales operations or master data management

Experience with CRM platforms such as Salesforce or Microsoft Dynamics

Strong understanding of customer data structures sales territory design and sales team organizational models

Familiarity with ERP systems and how customer data flows into pricing logistics finance and reporting

Strong analytical and problem-solving skills with the ability to work across multiple teams

Proven ability to build and implement governance processes in evolving commercial environments

What Success Looks Like

Accurate and trusted customer data available across CRM ERP pricing systems and analytics platforms

Clear territory models and sales structures that reflect the true commercial organization

Reliable data foundations that enable better forecasting account planning pricing decisions and commercial performance reporting

A scalable governance framework that builds long term discipline across all customers facing teams

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity gender expression genetic information service in the military veteran status or any other protected status in accordance with applicable federal state and/or local law and/or regulation.