Field Technician Assistant

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

What youll do:

Assist field technicians with equipment installations configurations and setups at customer sites
Support field technicians during maintenance tasks troubleshooting technical issues and performing repairs
Help in managing tools equipment and inventory necessary for field operations
Prepare work areas and ensure all required resources are available for field technicians
Provide logistical support including loading and unloading equipment transportation arrangements and equipment preparation
Assist with documenting work activities including service reports equipment inventory and customer communication
Aid in conducting equipment tests and quality checks to ensure proper functionality
Assist in providing on site customer support and address customer inquiries or concerns
Collaborate with field technicians to share information gather data and coordinate tasks effectively
Maintain a clean and organized work environment both on site and in the vehicle
Adhere to safety protocols and regulations to ensure a safe working environment

Minimum Requirements:

High school diploma or equivalent
Prior experience in a technical support or customer service roles

Preferred Qualifications:

Knowledge and basic understanding of the equipment systems and technology that field technicians work with including software such as Catapult.
Knowledge with common tools equipment and components used in the field

What We Offer:

A supportive and inclusive work environment that values diversity and encourages innovation.
Opportunities for professional growth and career development.
Competitive salary and comprehensive benefits package including generous paid time off 401(k) with company match tuition reimbursement and flexible work schedules.
Benefits offered include company-sponsored medical dental vision and 401(k) plan with company match. Also offered are tuition reimbursement voluntary life disability critical illness accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company

Why Join Us

At ENTRUST Solutions Group we are a community of over 3000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company we provide comprehensive engineering consulting and automation services to various industries including gas and electric utilities telecommunication service providers pipeline operators and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement.

We believe in fostering a culture of inclusivity and respect where everyone feels valued and empowered to contribute their unique perspectives. If you are looking for a place to grow your career in the electrical utility field as a Field Technician we would love to hear from you!

Explore More Opportunities: Not quite the right fit Check out all our openings at ENTRUST Solutions Group Careers.

To learn more about ENTRUST Benefits and Culture please visit our company LinkedIn page and follow us at: Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.

#LI-VH1 #LI-On-site

Required Experience:

What youll do:Assist field technicians with equipment installations configurations and setups at customer sitesSupport field technicians during maintenance tasks troubleshooting technical issues and performing repairsHelp in managing tools equipment and inventory necessary for field operationsPrepar...

What youll do:

Assist field technicians with equipment installations configurations and setups at customer sites
Support field technicians during maintenance tasks troubleshooting technical issues and performing repairs
Help in managing tools equipment and inventory necessary for field operations
Prepare work areas and ensure all required resources are available for field technicians
Provide logistical support including loading and unloading equipment transportation arrangements and equipment preparation
Assist with documenting work activities including service reports equipment inventory and customer communication
Aid in conducting equipment tests and quality checks to ensure proper functionality
Assist in providing on site customer support and address customer inquiries or concerns
Collaborate with field technicians to share information gather data and coordinate tasks effectively
Maintain a clean and organized work environment both on site and in the vehicle
Adhere to safety protocols and regulations to ensure a safe working environment

Minimum Requirements:

High school diploma or equivalent
Prior experience in a technical support or customer service roles

Preferred Qualifications:

Knowledge and basic understanding of the equipment systems and technology that field technicians work with including software such as Catapult.
Knowledge with common tools equipment and components used in the field

What We Offer:

A supportive and inclusive work environment that values diversity and encourages innovation.
Opportunities for professional growth and career development.
Competitive salary and comprehensive benefits package including generous paid time off 401(k) with company match tuition reimbursement and flexible work schedules.
Benefits offered include company-sponsored medical dental vision and 401(k) plan with company match. Also offered are tuition reimbursement voluntary life disability critical illness accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company

Why Join Us

Explore More Opportunities: Not quite the right fit Check out all our openings at ENTRUST Solutions Group Careers.

#LI-VH1 #LI-On-site

Required Experience:

Key Skills

Computer Hardware
Customer Service
Hand Tools
Computer Networking
Field Service
POS
Windows
Mechanical Knowledge
Service Technician Experience
Merchandising
Project Coordination
Troubleshooting

Apply Now

About Company

ENTRUST

About Kestrel is a highly specialized consulting services company developing innovative solutions for the North American electric power generation market. Kestrel provides a full complement of consulting and training services as well as on-site testing and tuning services designed spe ... View more

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