Senior Solutions Engineer

NAM Solutions Engineering

About the Role

We are looking for a Senior Solutions Engineer to join our NAM Solutions Engineering team.

Were a global team of Solutions Engineers united by a shared mission: to solve for the customer. We push boundaries learn quickly and move with purposealigning adapting and growing together. Ours is a space built on trust and psychological safety where diverse perspectives spark innovation and everyone has room to contribute experiment and thrive. Together we grow and celebrate what makes each of usand our customersunique.

As a Senior Solutions Engineer you are a trusted technical and business advisor to prospects and customers owning complex pre-sales engagements and partnering closely with Account Executives as part of the HubSpot sales process to drive successful outcomes. This role is ideal for someone who thrives in customer-facing environments brings structure to ambiguity and enjoys solving complex business problems with technologywhile elevating the quality of deals teams and customer experiences they support.

You will primarily work with Sales while also collaborating closely with Services Consultants Solutions Partners Security Product Deal Desk and regional Sales Leadership.

Life at HubSpot is fast-paced and dynamic but we respect boundaries and flexibility. We trust our people to do their best work while maintaining balance.

In This Role You Will

• Act as a strategic partner to Account Executives within the HubSpot sales process to drive complex multi-phase sales cycles involving stakeholders from Sales Solutions Partners Security Customer Success and occasionally Product and Executive Sponsorship.
  
  
• Reinforce and model strong sales processes and best practices by partnering with Account Executives to accelerate deal progression proactively address risk and drive consistent high-quality outcomes.
  
  
• Navigate ambiguous multi-stakeholder problem spaces by creating clarity structure and momentum for both customers and internal teams.
  
  
• Operate as the technical owner of assigned deals coordinating and pulling in additional technical resources as needed to drive successful outcomes.
  
  
• Lead technical pre-sales conversations including integration design data migration strategy solution feasibility and technical validation.
  
  
• Conduct consultative discovery to deeply understand customer business challenges processes and desired outcomes demonstrating strong situational awareness and sensitivity to customer needs.
  
  
• Translate discovery insights into clear compelling value-oriented solution narratives that demonstrate HubSpots differentiated capabilities and address customer goals and objections.
  
  
• Design and deliver tailored demos workshops and proofs of value that align HubSpot capabilities to customer-specific use cases and business outcomes.
  
  
• Proactively manage and prioritize a pipeline of opportunities partnering with Sales to move deals from discovery through close while anticipating risks and surfacing tradeoffs early.
  
  
• Serve as the voice of the prospect by providing structured feedback to Product and internal teams to inform roadmap consideration positioning and go-to-market execution.
  
  
• Coach sales teams on HubSpot functionality and positioning enabling strong value-based conversations and more effective deal strategy.
  
  
• Collaborate with Solutions Engineers across regions on local regional and global initiatives that improve execution quality consistency and customer impact.
  
  
• Mentor more junior SEs and contribute to team excellence through coaching and knowledge sharingimproving quality and consistency across the deals you support.
  
  

What Success Looks Like

• You consistently bring structure and clarity to complex ambiguous customer situations.
  
  
• You are trusted by Account Executives and customers to guide critical technical and solution decisions.
  
  
• You influence deal strategy and outcomes not just technical execution.
  
  
• You raise the bar for quality preparation and customer experience across the deals you support.
  
  
• You continuously refine your craft by seeking feedback reflecting on outcomes and improving how you operate across deals and teams.
  
  
• You absorb and embrace a rapidly evolving environment with a growth mindset
  
  

Senior Solutions Engineer Requirements

Experience

• 4 years of professional experience with at least 3 years in a customer-facing pre-sales or solutions engineering role supporting complex B2B SaaS sales cycles including experience selling platform-based solutions rather than single-product or point solutions.
  
  
• Experience selling within CRM ecosystems is strongly recommended and experience with marketing automation and data-centric platforms is a plus.
  
  
• Proven ability to secure the technical wins through clear alignment of business impact and gaining validation by prospects and customers.
  
  

Technical & Domain Skills

• Strong understanding of SaaS architectures integrations APIs and data flows.
  
  
• Hands-on experience designing solutions involving multiple systems and stakeholders.
  
  
• Comfortable leading technical discovery demos and solution design discussions.
  
  
• Ability to translate technical concepts into clear business value.
  
  
• Experience leveraging or evaluating AI-driven capabilities to improve workflows decision-making automation or operational efficiency within a SaaS or presales environment.
  
  
• Ability to apply industry and domain knowledge to contextualize solutions and align HubSpot capabilities with customer-specific challenges.
  
  

Soft Skills

• Excellent communication and storytelling skills with the ability to adapt messaging to different audiences.
  
  
• Strong sales partnership consultative mindset and stakeholder management skills with the ability to align and influence Account Executives Sales Leadership and cross-functional partners to drive deal strategy and outcomes.
  
  
• Highly collaborative and comfortable working cross-functionally including tight alignment with Sales and Sales Leadership to drive strong deal execution.
  
  
• Demonstrated commitment to continuous improvement and mentoring others.
  
  

Ways of Working

• Comfortable operating autonomously in an ambiguous environment with strong prioritization and time management skills.
  
  
• Collaborative growth-oriented mindset with a commitment to continuous learning and improvement.
  
  
• Demonstrated operational rigor and pipeline discipline including proactive deal management strong prioritization and maintaining clear internal alignment and hygiene across active opportunities.
  
  

Culture & Values

• Solve for the Customer: we win by delivering real results for our customers with the goal to build trust momentum and an enduring company.
  
  
• Be Bold and Learn Fast: we choose courage over comfort take ambitious risks stay curious embrace feedback and treat every moment as a chance to learn.
  
  
• Align Adapt and Go: we move fast and move together. We align on what matters flex as things change and take action without waiting for perfect.
  
  
• Deliver with HEART: we make each other better. Our core is humble empathetic adaptable remarkable and transparent.

Education

• Bachelors degree or equivalent practical experience.