Experience Design, Vice President Card

Wilmington, DE - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Lead the design strategy ensuring innovative inclusive and user-friendly experiences in our product offerings.

As an Experience Design Vice President in Card CoBrandyou will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert collaborate with cross-functional teams guide and mentor junior designers and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly enhancing the overall customer experience.

In this role youll be responsible for leading design for our Amazon CoBrand portfolio. Your success will depend upon your excellent design craft skills and strong leadership impact in this role will require strong relationships with product partner portfolio teams development and data partners. Youll work collaboratively with research to clarify customer needs and build a deep understanding of the business to understand goals.

Job responsibilities

Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.

Elevate the design craft of the team by modeling good practices and fostering a culture of learning and respectful critique.

Build and maintain strong relationships with stakeholders across a matrixed organization ensuring alignment and effective collaboration throughout the design process.

Create scalable design approaches that enable repeatable processes and design approaches that improve product speed to market.

Diagram service flows and product features design wireframes and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.

Role-model the adoption of inclusive design practices and accessibility guidelines mentor junior designers and foster a culture of diversity and inclusion.

Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.

Analyze market trends gather feedback from user research and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.

Leverage LLM tools to create efficiencies that free designers to focus on the most strategic impactful work.

Required qualifications capabilities and skills

5 years of experience or equivalent expertise in user experience design or similar roles.

Demonstrated ability to create visual representations of user journeys such as storyboarding wireframes and prototypes.

Demonstrated experience in inclusive design and accessibility guidelines with the ability to incorporate diverse perspectives and abilities into design solutions.

Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience including the development of transformational innovation strategies and the creation of north star representations to drive customer-centric decision-making.

Advanced technical literacy including an advanced understanding of client-side technologies APIs microservices and the components of the technology stack as well as their impact on user experience.

Demonstrated mastery in stakeholder management within a matrixed organization with proven ability to influence align and drive outcomes across diverse teams and functions.

Ability to use metrics and data to measure test and improve products over time.

Strong documentation and storytelling skills proven ability to align broad cohorts of stakeholders around a design vision and create a shared roadmap.

Proven ability to deliver product design at scale including working across teams to gain agreements and resolve blockers.

Preferred qualifications capabilities and skills

Design leadership or managerial experience

Experience in financial services

Product design experience

Required Experience:

Exec

DescriptionLead the design strategy ensuring innovative inclusive and user-friendly experiences in our product offerings.As an Experience Design Vice President in Card CoBrandyou will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge ...