Business Systems Analyst (Exempt)

Benefis is one of Montanas largest and premier health systems and we are committed to providing excellent care for all healing body mind and spirit. At Benefis we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation state-of-the-art facilities and multiple growth opportunities. The only thing missing is you!

An entry-level role that supports the implementation and maintenance of Epic and related business applications. Working under the guidance of senior analysts this position helps ensure system stability assists with workflow optimization and provides first-line support to business teams. Assists with the configuration testing and deployment of Epic and related this role the analyst supports system updates change management activities and documentation requirements while performing basic troubleshooting and escalating more complex issues as appropriate. Work closely with business teams to gather information about operational needs and help translate those needs into technical requirements that align with Epics model addition the analyst contributes to training by preparing user guides and tip sheets assisting with group sessions and offering one-on-one support. Throughout these responsibilities the analyst is expected to maintain compliance with regulatory standards such as HIPAA and uphold a professional service-oriented approach to supporting business users.

Demonstrates the ability to deal with pressure to meet deadlines to be accurate and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people deal with stressful situations and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements regulations and procedures of any licensing board or agency. Must comply with all Benefis Health Systems organization policies and procedures.

Education/License/Experience Requirements:

• Associates degree required; equivalent combination of education and work experience may be considered.
• Minimum of one (1) year of experience in a healthcare or equivalent setting.
• Experience in billing coding patient access or ERP work is strongly preferred.
• Experience with a primary healthcare EMR vendor (e.g. Epic) is preferred.
• Basic knowledge of EMR/ERP and business applications including system functionality configuration workflows and end-user equipment.
• Must complete all required Epic coursework and obtain applicable certification within three (3) months of assignment.
• Strong verbal and written communication skills and ability to work collaboratively in a dynamic healthcare environment.
• Willingness to learn and adapt to new technologies and processes.