Clinical Operations Manager
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Job Location:
Princeton, NJ - USA
Monthly Salary:
$ 121000 - 158000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Noom is on a mission to help people live better longer. Were a consumer-led digital health company connecting people to content coaching community and clinicians to build lasting habits and live healthier lives. Were a high-growth organization powered by science technology and world-class talent. When you join Noom on any team youll see the impact of your work on the world.
Our Clinical Operations Team
Our Clinical team is at the heart of Nooms ability to deliver medically sound scalable health programs. We sit at the intersection of clinical excellence and operational innovation partnering with Product Engineering and our B2B team to implement and grow Nooms clinical and behavioral programs.
About the Role
As we continue to grow we are seeking a Clinical Operations Manager to support and scale Noom Meds clinical programs including GLP-1Rx and broader medication fulfillment initiatives. This role combines clinical operations management vendor coordination and program implementation to ensure seamless care delivery across patients clinicians pharmacies labs and internal teams.
The ideal candidate brings strong operational and project management experience with the ability to translate clinical workflows into scalable processes and systems while driving cross-functional alignment.
You Will
- Oversee day-to-day clinical operations and ensure seamless coordination across patients clinicians Care Coordinators pharmacies and labs
- Act as a key liaison across stakeholders resolving issues and improving the patient and clinician experience
- Support CX and Care Coordination teams as an escalation point for complex cases
- Lead implementation of clinical programs workflows and tools from planning through launch
- Partner with Product Engineering and Data teams to build test and deploy clinical solutions
- Develop and maintain SOPs workflows and documentation to support scalable operations
- Own vendor relationships managing performance through KPIs and SLAs
- Support PC operations including vendor management compliance and licensure requirements
- Monitor performance identify gaps and drive continuous process improvements
- Ensure adherence to clinical protocols quality standards and regulatory requirements
- Adapt and evolve responsibilities to meet the changing needs of Noom Med as the organization grows
About You
If youre interested in shaping the future of health by driving seamless and scalable implementation of clinical programs this role may be for you!
You Have
- Minimum 4 years of experience in clinical operations healthcare operations product operations digital health or clinical research
- Bachelors degree or equivalent level of relevant education
- Experience managing clinical projects and working cross-functionally with product and engineering teams to implement complex initiatives
- Ability to translate clinical needs into technical and operational solutions
- Strong organizational documentation and problem-solving skills with a high attention to detail
- Excellent communication skills both written and verbal with the ability to effectively communicate with medical professionals pharmacy representatives and patients
- Ability to manage ambiguity and work independently in a fast-paced environment and manage multiple tasks effectively
- Strong technical skills and proficiency including hands-on experience working with clinical systems and digital healthcare platforms including EMRs
- Empathy and professionalism when interacting with external stakeholders and internal team members
What Makes This Job Amazing
- Join a mission-driven team transforming the future of digital health
- Collaborate with passionate cross-functional partners across clinical product and engineering
- Opportunity to shape scalable systems that improve clinical outcomes at scale
- Work in a dynamic fast-paced environment with room for growth and innovation
Compensation Package
- The US base salary range for this full-time position is $121000-$158000.
- This range reflects the minimum and maximum salary target for the position for US-based candidates at the time of posting. The actual salary offer is based on factors including relevant experience and training assessment of functional skills and behavioral competencies and location among others.
- Other elements of Nooms Compensation Package
- Noom offers a comprehensive and generous total rewards package. This generally includes a discretionary performance-based bonus stock awards healthcare disability & retirement benefits paid holidays and paid leave and various wellness programs etc.
Location
This position is a hybrid role with 2 days per week on-site required in one of our offices:
- New York NY USA
- Princeton NJ USA
More About Noom
Noom is a leading whole-person health platform on a mission to help people live better longer. We combine personalized medication with the science of behavior change and psychology to help people build lasting habits and live longer healthier lives. With nationally-recognized holistic programs spanning weight diabetes prevention GLP-1 support menopause longevity and more we serve millions through health plans employers and direct-to-consumer offerings. As a trailblazer in the world of health and wellness Noom makes healthy living easy fun and deeply rewarding.
Join us in shaping the future of health. Youll be part of a passionate mission-driven team working to make the world a healthier placeone habit at a time.
Noom is proud to be an Equal Opportunity Employer and all applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion caste national origin physical or mental disability protected veteran status age or any other characteristic protected by applicable law. Noom is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities.
To help protect against potential hiring scams please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @ email address. Please ignore any messaging or communication from other domains (e.g. @). Noom will never ask you for personal payment require you to purchase equipment conduct an interview process or messaging exchange via Microsoft Teams or extend a job offer without the completion of a multi-step interview process featuring a combination of phone Zoom and in-person interviews as well as references. If you are unsure about the validity of a Noom job posting on another website we strongly encourage you to apply directly through our website.
Required Experience:
Manager
Key Skills
About Company
Noom is the world's leading behavior change company, disrupting the weight loss and healthcare industries. By combining the power of artificial intelligence, mobile tech, and psychology with the empathy of over 3,000 personal coaches, Noom helps people live healthier lives by changing ... View more
