Meeting & Events Specialist

Do you have a knack for organizing strong structure in your work and a passion for booking unforgettable meetings and events keeping Zokus spaces filled up with happy guests all year aroundThen you might be our new Meeting & Events Specialist!

Zoku is a home for travelers who want to live in a city for anywhere from a few days to a few months. Were not your typical hotel: we offer a relaxed place to stay work and meet new people while helping guests feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

Were also proudly B Corp certified at all four of our locations (Amsterdam Copenhagen Paris and Vienna) which means we hold ourselves to high standards when it comes to social and environmental impact transparency and accountability. At Zoku youll join an international team of driven proactive and fun-loving people who all share one thing: a passion for connecting people across the globe.

TELL ME MORE

As our Meeting & EventsSpecialistyou are responsible forthe conversion planning and coordinationof all meetings and events taking place in Zoku Amsterdam.

You will be our administrative and relationship-management super-star and the key contact person for our guests regarding all meetings and events. Your day to day involves managing all requests bookings & invoices and making sure every player in our culinary and operational team knows what to do in regards to M&E. You will also be working closely together with our Sales Manager and Community Manager acting as the third corner in our commercial triangle. All while reporting to the Director of Sales of Zoku.

WHAT WILL YOU DO

No day looks the same as a Meeting & Events Specialist but heres a glimpse of what you can expect:

The booking manager: You have your inbox and bookings in check and updated when you go home - every day. Being efficient in written and verbal communication ensuring minimal error and great service is one of your greatest motivators.

The ultimate party planner: On the day of the event or meeting you act as the central point of contact ensuring that all event requirements room setups and guest expectations are clearly communicated and aligned with our operational and culinary teams. You coordinate and confirm all details while the physical setup and on-site execution are handled by M&E Operations.

Creating memorable meetings: From first inquiry to final confirmation you coordinate all elements needed to deliver unforgettable corporate and social events working closely with both our guests and internal teams.

A true connector: Youre good at scoring high guest satisfaction because of your smooth and flawless service and communication from the first guest contact to the day of the meeting or event. Regular check-ins with your colleagues will bring the department to the next level.

Dive into the action: Youll have weekly meetings with the General Manager and Director of Sales focused on sales and bookings to delve into topics such as revenue budget and future business opportunities. Your commercial hat never comes off.

WHATS IN IT FOR YOU

• A competitive salary between 2.785 3.450 gross per month (based on full-time and experience).

• Ability to work from our rooftop Social Spaces located on-site at Zoku.

• A personal budget unlocked after 1 year at Zoku to spend on extra days off Learning & Development extra cash or discounted vouchers.

• A free night stay for you and your 1 in your first 3 months at Zoku Amsterdam including dinner & breakfast to experience Zoku as a true guest.

• An extra free night stay for everybirthday at any Zoku location for you and your 1 including a delicious breakfast.

• Cool otherbenefitslike an after-work drinks access to all community events a Urban Sports Club account various discounts like 40% discount on F&B for you and 4 friends plus Employee and Friends & Family rates in all Zoku Locations.

• A fun young multi-national company with colleagues from across the globe to meet learn and grow with.

• The best staff meals enjoyed in our social spaces overlooking the city.

• Exciting on-the-job training opportunities andfun events throughout the year to celebrate achievements and milestones.

• A job at one of the 25 coolest hotels in the world that feels like a second home and has sustainability at its heart.

• Get a personal Swapfiets or a travel allowance for your 1 KM work commute. Make your daily grind easier!
  

WE LOVE PEOPLE WHO

• Bring good vibes are friendly and always approachable

• Are strong clear communicators - written and verbally.

• Are born coordinators with clear overview and eye for detail that predicts and prevents any mistakes that can happen.

• Have an ambitious commercial drive with a can-do attitude and an entrepreneurial spirit

• Love up-selling and creating the best possible partnership for the client and hotel.

• Can keep a cool head and warm smile even during busy and stressful times.

• Are going above and beyond for guest satisfaction.

• Have experience with M&E systems and CRM tools.

A FEWMUST HAVES

• You have 1-2 years experience in a similar sales role in the hospitality industry.

• You are an EU resident or have a valid working and residence permit for The Netherlands.

• You love to work as we need you full-time (40 hours).

• You have extraordinarily strong communication and writing skills.

• You are fluent in English other languages are a plus.