Operations Analyst

MCRA is part of IQVIA MedTech. As a trusted CRO and advisory partner IQVIA MedTech and MCRA deliver integrated lifecycle solutions for the medical device and diagnostics industry. Together we support innovation from concept to commercialization offering expertise in regulatory strategy clinical trial design and execution market access and post-market optimization. Our teams combine deep therapeutic knowledge with advanced data and technology to help clients make smarter decisions and thrive in the market. Join our team to help shape the future of MedTech.

Position Overview

MCRA an IQVIA business is seeking an Operations Analyst to join the Medtech Business Operations Team. The Operations Analyst should possess strong analytical and problem-solving skills with a keen ability to manage data accurately and effectively. The successful candidate will be instrumental in collaborating with cross-functional teams to optimize business systems and processes ultimately driving informed decision-making throughout the organization.

Responsibilities/Duties

• Build and maintain Power BI dashboards to improve data visibility and improve reporting automation.

• Build and maintain internal database to support reporting need.

• Provide management related support to the Executives.

• Assist the Associate Manager Operational Analytics internal process optimizations to enhance business operations efficiency.

• Assist the Associate Manager with internal ad-hoc Excel report requests throughout the company.

Basic Qualifications

• Bachelors degree in Business Analytics Information Systems Finance Accounting or a related area is required.

• 1- 3 years of experience in a similar role.

• Strong Excel skills required (Excel proficiency assessment may be administered as part of the interview process).

• Proficient in other Microsoft Office apps (Outlook Word PowerPoint etc.).

• Ability to grasp new concepts quickly; well-organized and able to work independently.

• Strong written and verbal communication skills.

• Excellent organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines.

Preferred Qualifications

• Masters degree in Business Analytics Information Systems Finance or a related area.

• Experience with NetSuite CRM PeopleSoft and/or OpenAir.

• Experience with Microsoft Fabric (Power Automate Power BI Power Query etc.).

• Experience in professional services companies.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.