Address: 150 N 18th Ave Phoenix AZ 85007

This Posting is for Current Internal ADHS Applicants ONLY.

Salary: $88000

Grade: 25

*Hybrid*

The position is responsible for the comprehensive development and implementation of the Arizona WIC Program Integrity Plan to ensure the appropriate utilization of over $180 million in Federal Funds each year. Designated by the State WIC Director the position leads fraud risk management develops anti-fraud strategies and utilizes data analytics for risk management. The role requires expert knowledge across WIC functional areas including vendor and nutrition services information systems finance certification eligibility monitoring confidentiality and civil rights. Responsibilities encompass policy development internal controls special investigations and day-to-day operations of the complaint call center. The position manages multiple teams of technical and administrative staff ensuring compliance with internal controls and budget constraints. It oversees the production of reports audits corrective action reviews and timely reporting of data to USDA. The role controls resources policy formation security measures and personnel management within its scope. Responsibilities also include managing program compliance contracts coordinating services with various agencies directing automated system development and ensuring system security policies. Manage and direct subordinate staff (work assignments setting priorities hiring discipline providing training approving leave requests and preparing evaluations). The position is also responsible for managing the program compliance contracts and coordination of services with USDA Office of Special Investigations Department of Economic Security State Attorney General County Attorneys and state and local police; directing the development of all automated systems to ensure Pl of operations; and directing and developing policies for system security. This leadership role involves attending meetings at alternate locations and potential travel. The position is crucial in providing leadership to managers and supervisors within the WIC Program creating budgets and ensuring effective team management.

Team Management and Program Integrity. Manage and Lead multiple teams provide guidance on all monitoring activities investigations and performance documentation. Develop and implement a comprehensive Program Integrity Plan to ensure compliance with state and federal regulations.

Ensure accountability and internal controls for vendors participants and staff. Oversee the assigned responsibilities for the annual WIC State Plan program policies and budget creation. Provide training on Program Integrity policies Civil Rights and Motor Voter Laws. Manage complaints and manage technical infrastructure for a call center.

Supervision of WIC Management Evaluations for Local Agencies. Supervise and evaluate biannual WIC management evaluations and Financial Management reviews. Ensure timely completion of reports and response to all communications related to Management Evaluations. Ensure subordinates update processes and monitoring protocols according to revised policies and procedures.

Investigations and Vendor Monitoring: Comply with all state and federal regulations related to investigations and monitoring of WIC vendors. Conduct investigations analyze evidence and consult with the Attorney General as needed. Develop and implement vendor monitoring activities. Ensure accountability for investigation results and ensure timely administrative appeal processes. Serve as an expert witness and testify when requested.

Data Utilization and Business Intelligence: Utilize available data warehouses and business intelligence tools for increased monitoring efforts. Conduct data analysis including fiscal reports statistical analysis and data mining. Utilize Geo-Spatial data to identify potential fraud schemes.

Special Projects and Disaster Preparedness: Complete assigned special projects including maintaining the programs Continuity of Operations and Disaster Recovery Plan. Coordinate annual WIC training disaster exercises and interactions with USDA/FNS Southwestern Region office.

Provide oversight for all USDA/FNS Management Evaluation of the Arizona WIC Program including full coordination of planning and information gathering.

Other duties as assigned as related to the position.

Knowledge of:
-All WIC functional areas to include; vendor nutrition services management information systems organization and management food delivery and accountability nutrition service administration finance food fund management caseload management certification eligibility and coordination monitoring and audits and civil rights. Policies and internal affairs as it is related to employee participant or vendor fraud State and Federal agencies community organizations and administration of all compliance activities. Accounting concepts as it relates to fraudulent business schemes.
-Federal WIC regulations Arizona Revised Statutes and Arizona Department of Administration personnel rules policies and practices governing investigations.
-Civil and criminal laws applicable in the State of Arizona particularly State Federal and local laws concerning fraud misrepresentation forgery and theft; the methods techniques procedures and practices of criminal investigations; court procedures practices rules and traditions; effective methods and techniques of undercover law enforcement work and surveillance; techniques and methods of investigative courses; interview and interrogation techniques and methods.
-Contemporary principles and practices of public health; public health programs at the local state and federal levels; methods procedures and techniques used in evaluation of health and nutrition programs; methods and techniques used in quality assurance; and ability to apply problem resolution techniques.
-Administrative processes of federal/state legal systems;
-Federal/state court system procedures;
-Interviewing and discovery techniques;
-Documentation requirements;
-Case preparation for trial methodology;
-Performance Management (PM) and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
-Developing internal controls to prevent and detect financial schemes;
-Applying and interpreting civil criminal or regulatory laws of a complex nature Investigative and analytical skills are necessary for decision-making and for providing employee direction.
-Management skills are necessary to provide supervision training and evaluation of compliance auditors.
-Excellent verbal and written communication.
-Excellent organization planning and time management skills are needed.
-The art of diplomacy in the communication of issues
-Oral written and electronic communication; interpersonal relations.
-Organization skill in coordinating and implementing projects project management work scheduling and the management of investigative case loads.
-Using mapping and geospatial analytics (global information system mapping software).
-Advanced skills in computer software for work processing; and management of and participation in a cohesive team environment.
-Basic methods techniques and practices of conducting investigations examining and evaluating evidence;
-Techniques of writing concise and comprehensive reports;
-Techniques and practices of mediating and negotiating settlements; and ability to analyze facts and to reach logical conclusions.

Ability to:
-Direct and coordinate comprehensive investigations/compliance services statewide;
-Analyze and develop complex systems; techniques used in quality assurance; and ability to apply problem resolution techniques.
-Organize plan and direct investigative courses; locate gather compile preserve and evaluate collected information; communicate verbally and in writing; establish and maintain interpersonal relationships; interview and interrogate; develop plans and strategies for complex civil and criminal investigations in accordance with all applicable laws; assign coordinate and evaluate subordinate work. Must have the ability to effectively and independently analyze and interpret data Applying methods and techniques of undercover law enforcement work and surveillance.
- Support a diverse multi-cultural workforce that reflects the community promotes equal opportunity at all levels of public employment and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Bachelors degree in Public Health or Administration or Criminal Justice in a related field with 5 years work progressive operational management experience in public health or investigations.

This Posting is for Current Internal ADHS Applicants ONLY.

Must have drivers license and ability to travel

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

To help you build a financially secure future the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your other words you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.