Student Systems Officer – Enrolment Services

Date Posted: January 30th 2026

Posting Deadline: February 13th 2026

Department: Enrolment Services

Type of Employment: Permanent Full-Time

Group Affiliation: APC Group Group 5 ($61218 - $78893 annually)

At Saint Marys University you will be surrounded by a talented and dedicated team of professionals committed to accessibility diversity and the provision of a positive and supportive learning environment. We recognize the importance of the contribution and growth of each individual in the Universitys success. We are currently looking to fill the position of Student Systems Officer to join our Enrolment Services team.

What we offer

As a team member at Saint Marys we are proud to offer many benefits. Some of these include:

• Competitive compensation
• Comprehensive benefits package
• Defined Contribution Pension plan
• Vacation
• Personal days
• Flexible Workplace
• Professional development
• Holiday closure
• Summer hour schedule
• Employee Transit EPass through Halifax Transit

Job Information and Responsibilities

Under the direction of the Assistant Registrar Student Systems the Student Systems Officer will:

• Lead the development maintenance and governance of system documentation for all student-related systems ensuring materials are accurate current consistent and aligned with institutional standards and policies.
• Manages the Student Systems documentation repository including version control accessibility and periodic reviews.
• Provides cross-functional support within Enrolment Services by documenting and standardizing key processes.
• Develops and maintains a centralized Student Systems webpage to support training self-service learning and system communications.
• Designs coordinates and delivers training sessions for end users including group workshops targeted sessions and one-on-one support with appropriate follow-up resources.
• Proactively engages with system vendors by monitoring vendor communications release notes and websites for system upgrades patches and new functionality.
• Communicates relevant system updates risks and opportunities to Functional Analysts and the Assistant Registrar Student Systems.
• Investigates and evaluates new or enhanced system functionality within existing platforms and provides recommendations regarding implementation and operational impact.
• Serves as the primary authority for student systems access administration ensuring compliance with institutional privacy security and data governance policies.
• Reviews approves and administers access requests for Banner and integrated systems including CRM Recruit CRM Advise Courseleaf and Degree Works.
• Supervises and schedules student employees providing training guidance and performance feedback related to Student Systems support functions.
• Coordinates Student Systems support for key university events and initiatives that impact the student journey.

Experience and Education Requirements

To be the successful Student Systems Officer you will have:

• University Degree
• Minimum two (2) years of directly related work experience
• Experience with Banner CRM and Microsoft Dynamics 365 is considered an asset
• Proficiency with Microsoft Office Suite (including PowerPoint Excel Word) Banner Teams Zoom; ability to quickly learn other software/platforms as required.
• Excellent customer service and interpersonal skills.
• Superior organizational oral and written communication skills.
• Ability and desire to establish positive relationships with staff faculty and students from diverse backgrounds.
• High level of personal integrity and professional initiative.
• Strong work ethic and adherence to a respectful workplace.
• Ability to work occasional evenings and/or weekends as required

Application Details

Apply for this opportunity online using our online application system through Career Beacon. Click on Apply Now and complete all required information fields. Qualified candidates should submit the following with their application:

• Resume
• Cover Letter
• Three Professional References

Late applications may not receive consideration. We appreciate all applications and note that only candidates selected for an interview will be contacted. No telephone calls please.

At Saint Marys University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect we encourage all qualified candidates to apply; however preference will be given to applicants who self-identify as Black/African Nova Scotians Indigenous peoples racialized persons/visible minorities persons with disabilities and women. If you require accommodations during the recruitment process please contact Talent Acquisition at emailprotected