OmniStudioExperience Cloud Technical Team Lead

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:

We are seeking an OmniStudio Technical Team Lead to provide technical and strategic leadership for our Personalized Digital Marketing at Scale program. This individual will lead a team responsible for designing building and maintaining OmniStudio solutions that enable scalable personalized customer experiences. The role requires deep Salesforce OmniStudio expertise strong leadership skills and the ability to deliver integrated datadriven solutions across the enterprise.

What You Will Do:

• Competent to perform allOmniStudiodevelopment and configuration assignments without close supervision; normally assigned the more complex aspects of platform and solution work.

• Lead and mentor a team ofOmniStudiodevelopers and administrators fostering collaboration accountability and continuous improvement.

• Guidethe design development and optimization ofOmniStudiocomponents such asFlexCardsOmniScriptsDataRaptors and Integration Procedures.

• Oversee governance configuration and scalability ofOmniStudiosolutions ensuring alignment with enterprise architecture and compliance standards.

• Communicate with stakeholders to direct development debugging and testing ofOmniStudiosolutions for accuracy integrity and completeness.

• Perform integrated testing and acceptance testing of components ensuring timely quality results.

• Maintain high standards of technical quality within the team by establishing good practices and habits.

• Identifyand encourage areas for growth and improvement within the team.

• Partner with marketing IT analytics and business stakeholders to deliver integrated solutions.

What You Will Have:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
Software Product Design/Architecture: Knowledge of software product design; ability to convert market requirements into the software product design.
Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design configure and integrate technical aspects of software products.

Considerations For Top Candidates:

• Bachelors degree from an accredited college or university in Computer Science Information Systems Marketing Technology or related field or equivalent working experience.

• Digital technology experience

• Deepexpertisein SalesforceOmniStudio(FlexCardsOmniScriptsDataRaptors Integration Procedures).

• Experience with Salesforce Experience Cloud

• Good understanding of Lightning Web Components

• Experience designing developing deploying andmaintainingSalesforce solutions at scale.

• Strong knowledge of application architectural patterns (e.g. microserviceseventdriven).

• Experience deploying solutions using CI/CD tools such as Jenkins Azure DevOps or equivalent.

• At least three years of deploying andmaintainingsolutions using public clouds such as AWS or Azure.

• Working within an Agile framework (ideally Scrum).

• SalesforceOmniStudiocertifications preferred.

• Strong analytical skills and ability to work under pressure and within time constraints.

• Demonstrated leadership on medium to largescale projectsimpactingstrategic priorities.

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar:

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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