Marketing Cloud Technical Team Lead

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:

The Marketing Cloud Technical Team Lead provides technical and strategic leadership for OnPoint our personalized digital marketing at scale program. This individual will lead a team responsible for managing and maintaining the Marketing Cloud platform. The role requires deep technical expertise proven leadership and the ability to deliver scalable personalized marketing experiences that drive measurable business outcomes.

This is a chance to shape the future of personalized digital marketing at scale for CAT Digital. Youll lead a team drive innovation and ensure our Marketing Cloud platform delivers exceptional customer experiences.

What You Will Do:

• Competent to perform all Marketing Cloud development and administration assignments without close supervision; normally assigned the more complex aspects of platform and journey work.

• Lead and mentor a team of Marketing Cloud specialistsfosteringcollaboration accountability and continuous improvement.

• Guidethe design development and optimization of customer journeys ensuring alignment with business goals and best practices.

• Oversee administration configuration and governance of the Marketing Cloud instance ensuring stability scalability and compliance.

• Communicate with stakeholders to direct development debugging and testing of Marketing Cloud solutions for accuracy integrity and completeness.

• Perform integrated testing and acceptance testing of components ensuring timely quality results.

• Maintainhigh standardsof technical quality within the team byestablishinggood practices and habits.

• Identifyand encourage areas for growth and improvement within the team.

• Partner with marketing IT analytics and business stakeholders to deliver integrated solutions.

What You Will Have:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
Software Product Design/Architecture: Knowledge of software product design; ability to convert market requirements into the software product design.
Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design configure and integrate technical aspects of software products.

Considerations For Top Candidates:

• Bachelors degree from an accredited college or university in Computer Science Information Systems Marketing Technology or related field or equivalent working experience.

• Digital marketing technology experience

• Deepexpertisein Salesforce Marketing Cloud (Journey Builder Automation Studio Contact Builder Email Studio).

• Experience designing developing deploying andmaintainingmarketing technology solutions atscale.

• Experience with Marketing Cloud Connect and Data warehouse integrations

• Strong knowledge of application architectural patterns (e.g. microservices event-driven).

• Experience deploying solutions using CI/CD tools such as Jenkins Azure DevOps or equivalent.

• At least three years of deploying andmaintainingsolutions using public clouds such as AWS or Azure.

• Working within an Agile framework (ideally Scrum).

• Salesforce Marketing Cloud certifications (Email Specialist Consultant Developer Administrator) preferred.

• Strong analytical skills and ability to work under pressure and within time constraints.

• Demonstrated leadership on medium to large-scale projectsimpactingstrategic priorities.

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar:

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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