Sales Assistant

At MBK Senior Living were committed to putting people first our residentsandteam members. Exceeding expectations and enriching lives drives our day-to-day. And its all powered by Yoi Shigoto a Japanese concept that translates to good quality work. Its more than a mantra. Its part of our company-wide commitment to build trust set high standards and develop potential in ourselves and others!

Whether youre looking for a flexible part-time job or the pathway to a lasting career youll find it here at MBK Senior Livingand a whole lot more! When you join the MBK Senior Living team youll enjoy:

-Impacting lives and building lasting relationships

-Executing exceptional signature programs in dining fitness wellness and care

-A supportive community team that encourages personal and professional growth and celebrates your

success

-A fun-filled energetic environment thats centered in hospitality and high-quality service

-Competitive salaries

-Professional development training and personal coaching through our Mentor Buddy and Executive

Director in Training Programs

-Education loan assistance & scholarships

-Financial and legal services

-Team Member discounts

-Health and Wellness resources

Full-time benefits include:

-Rich benefits package including Medical Dental Vision and 401k matching up to 4%

-Childcare and eldercare assistance

-Flexible spending accounts

If youre looking for a place where you can make an impact find purpose and joy and receive the training tools and support to reach your career goals look no further apply today!

Job Description

Job Summary:

The Sales Assistant plays a key supporting role within the community sales team partnering closely with the Director of Sales to ensure a smooth responsive and welcoming experience for prospective residents families and referral partners. This position focuses on executing day-to-day sales activities managing inquiries and providing administrative support that helps drive occupancy and maintain a strong sales pipeline. The Sales Assistant reports directly to the Director of Sales.

Duties & Responsibilities:

• Assist the Director of Sales with managing all sales inquiries including responding to prospects scheduling and conducting tours and advancing leads through the sales process.
• Enter all prospect interactions activities and notes into the CRM accurately and in real time supporting data integrity and follow-up consistency.
• Serve as a point of contact for prospects and families as directed ensuring timely communication and a positive customer experience.
• In the absence of the Director of Sales attend daily stand-up and other meetings as requested.
• Provide administrative support to the Sales and Marketing function including initiating admission paperwork for new customers in alignment with the Moving in The MBK Way process.
• Maintain appropriate inventory of sales collateral and assist with ordering materials as needed.
• Assist with preparation and logistics for community events and sales activities as directed.
• Represent the community in a friendly professional and welcoming manner to residents families team members and visitors.
• Promote a spirit of teamwork collaboration and service in alignment with the MBK mission principles and core values.
• Conduct daily walk through of all high-traffic areas and model apartments ensuring that community presentation standards are in place.
• Maintain a safe and secure environment for staff residents and guests in accordance with established safety standards policies and procedures.
• Understand and comply with Federal State and local regulations as well as company policies and procedures.
• Perform other duties or special projects as assigned or directed by the Director of Sales and Executive Director.

Education Requirements:

• High school diploma or equivalent required.
• Bachelors degree preferred.

Experience Requirements (in years):

• 1 years of prior related work experience in a similar role within a similar industry is essential.
• Senior living industry experience preferred but not required.

Required Competencies/Licenses/Certifications:

• Proficient in Microsoft Office Suite (Word Excel Outlook etc.) and standard office equipment.
• Ability to accurately use CRM systems for tracking leads and sales activities.
• Must successfully pass all required background clearances and complete a health screening including a negative TB test results within the last 6 months (or within 7 days of employment).
• Strong written and verbal communication skills; able to speak write and read in English clearly and professionally.
• Basic math skills to support reporting tours and move-in tracking.
• Ability to work independently exercise sound judgment and remain calm in stressful or emergency situations.
• Highly organized with strong time management planning and critical-thinking skills.
• Professional tactful and respectful in all interactions; able to present a positive and professional image at all times.

Physical Demands & Work Environment:

• Ability to perform physical job requirements including standing walking bending kneeling squatting reaching overhead pushing pulling and repetitive motion.
• Ability to sit and work at a computer for extended periods.
• Able to move intermittently throughout the workday within in the community.
• Must have a reliable method of transportation to attend networking and sales events.
• Ability to lift and carry up to 30 pounds and assist with pushing or moving items as needed.
• Ability to assist residents with physical movement during routine transfers or emergency situations as required.

Pay Rate: DOE

Inspiring people creating experiences and supporting goals are just a few ways MBK Senior Living creates a positive work environment. Its how we support our team members serve our residents and achieve our pursuit to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently the company owns and operates 35 Independent Living Assisted Living and Memory Care services in senior living communities throughout the Western United States. Were proud to have been ranked among the Top 50 Best Workplaces in Aging Services by Fortune magazine and certified as a Great Place to Work by the Great Place to Work Institute since 2017.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status genetic information or other protected reason. Our company is committed to providing access equal opportunity and reasonable accommodation for qualifying individuals in employment its services programs and activities. To request reasonable accommodation contact.

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding team members must not be considered an Excluded Party as defined by the U.S. Department of Health and Human Services any state Medicaid Programs and any additional federal and state government contract programs. If as a team member you learn that you are an Excluded Party at any time you must present your Excluded Party notice letter to your supervisor immediately.

Other Regulatory Requirements:If employed at one of our senior living communities team members must continually comply with certain laws and regulations that impact the company including but not limited to as applicable state licensing regulations the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Resident Rights as defined by the U.S. Department of Health and Human Services and any other federal or state laws relating to team members professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an Excluded Party as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid addition at all times during your employment all associates must be in compliance with certain laws and regulations that affect the company including but not limited to Resident Rights HIPAA State licensing regulations and those laws relating you an associates professional license.