Senior Data Solutions Lead, Data Collection Excellence

Amazon

Not Interested
Bookmark
Report This Job

profile Job Location:

Boston, NH - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Are you passionate about bridging the gap between technical ML solutions and customer success Do you thrive providing consultation in an ambiguous environment all while building customer partnerships Do you have experience managing complex technical projects from end to end Were looking for a Senior Data Solutions Lead to join our growing team!

About the Role:
As a Data Solutions Lead youll be the trusted advisor for our AGI-DS scientists providing expert consultation on high complexity ML/Gen AI data collections and manage emerging customer relationships. Youll drive business value through technical advisory and partnership building creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them while simultaneously making global process more efficient.

Key job responsibilities
What Youll Do:

Drive and document effective ML/GenAI solutions for customer requests transforming complex research objectives into clear actionable data collection requirements
Own global team improvement projects
Coordinate across teams to ensure seamless delivery and stakeholder alignment
Own relationships with customer scientists becoming their go-to partner for ML data solutions
Provide expert consultation on ML workflow capabilities helping customers maximize value
Monitor and optimize collection health metrics to ensure customer success
Drive customer adoption through providing technical value and the provision of an exemplary customer experience.

Youll also:

Guide customers on workflow feasibility and data collection best practices
Collaborate with implementation teams to define and validate technical requirements
Evaluate scalability of annotation scenarios and provide strategic recommendations
Influence and author technical documentation and guidelines


- Experience working with customers with a passion for delivering exceptional service or experience in technical support and experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience in a similar role such as technical account manager consultant solutions architect Language Engineer or service delivery manager
- Demonstrated experience in effectively defining optimal data creation strategies and executing them in complex global environments.
- Associates degree or equivalent work experience
- 5 years of experience in ML data operations with a strong understanding of data annotation/ML workflows and concepts
- Ability to translate complex technical concepts into tactical applications

- Masters degree in business administration finance economics computer science data science engineering or other related field
- Experience in project or program management
- 4 years of technical support experience or experience in leadership or account management positions
- Expertise in JSON Command Line and Python
- Background in customer success or solution consulting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MA Boston - 64800.00 - 113300.00 USD annually


Required Experience:

Senior IC

Are you passionate about bridging the gap between technical ML solutions and customer success Do you thrive providing consultation in an ambiguous environment all while building customer partnerships Do you have experience managing complex technical projects from end to end Were looking for a Senior...
View more view more

Key Skills

  • Databases
  • Data Analytics
  • Microsoft Access
  • SQL
  • Power BI
  • R
  • Tableau
  • Data Management
  • Data Mining
  • SAS
  • Data Analysis Skills
  • Analytics

About Company

Company Logo

Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more

View Profile View Profile