Call Center Representative Job ID
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Job Location:
Minneapolis, MN - USA
Hourly Salary:
$ 16 - 20
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Premier Disability Servicesis a growing company that is a full-service social security disability advocacy firm. We assist customers in applying for Social Security Disability at every stage of the process whether they are first time have been denied or going to a hearing in all 50 states. Our services have helped over 100000 individuals in filing their application successfully.
Premier Disability Services an Internet Brand company is seeking qualifiedCall Center Representativesto join our high-volume call center team based in Minneapolis MN.
Compensation:The range is $16.00 - $20.00 per hour withthe opportunity to earn up to $500 a month in bonuses based on your performance.
Hiring States: Minnesota Georgia Iowa Texas South Dakota Kansas
Onsite: Brooklyn Park MN - Pay starts at $20.00 per hour
Remote hiring areas: Pay starts at $16.00 per hour
Terms:Full-Time. This is an hourly non-exempt position.
Hours of Operation:Monday through Friday 8:00am 6:00pm CST
What you will be doing:
- Providing accurate information for incoming customer/client callers regarding disability claim status.
- Make outbound calls to obtain required information from clients pertaining to their cases/hearings.
- Efficiently access various disability processing systems and related applications to research and resolve inquiries and issues.
- Effectively navigate multiple computer windows to access several systems in a proficient manner.
- Handling all callers with efficiency courtesy and respect.
- Meet daily metric goals and monthly audits.
Qualifications:
- Two (2) years high-volume call center experience.
- Two (2) years Customer Service/Sales experience preferred.
- Ability to retain information and learn new systems quickly.
- Commitment to strong attendance.
- Strong computer knowledge and excellent typing skills at least 50WPM.
- Be able to deal with high call volume while deescalating scenarios through conflict resolution skills set.
- Must have sharp attention to detail and ability to perform with high degree of accuracy.
- Strong analytical skills to review documents and reach sound decisions.
- Ability to meet multiple performance targets at or above benchmark levels; including but not limited to accuracy call quality timeliness and productivity.
What we offer:
- Medical Dental and Vision insurance.
- PTO and paid holidays!
- Cafeteria onsite and a subsidized lunch program.
- Opportunities to grow within the company!
In addition to our awesome culture we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical dental and vision coverage flexible spending accounts (FSA) for medical and dependent care short-term and long-term disability insurance and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match paid time off (PTO) paid holidays commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching addition employees can take advantage of voluntary benefits such as home auto and pet insurance and discounted legal and financial services. For more details feel free to inquire during the interview process.
Internet Brands headquartered in El Segundo Calif is a fully integrated online media and software services company focused on four high-value vertical categories: Health Automotive Legal and Home/Travel. The companys properties and platforms include the WebMD Medscape and Henry Schein ONE networks which are the global leaders in their markets; Nolo Avvo and Martindale which form the largest consumer information provider in the legal market; andCarsDirect Fodors Travel and many others which are leaders in their key vertical markets. Internet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors while a full range of web presence offerings has established deep long-term relationships with SMB and enterprise clients. The companys powerful proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands and its wholly owned affiliates are an equal opportunity employer.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
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About Company
Internet Brands is an online media and technology company that serves businesses and consumers in four major categories: Automotive, Health, Legal, and Home/Travel. Our fully integrated approach combines leading web solutions for businesses with media websites for consumers. IB's a ... View more
